AVI Foodsystems logo

AVI Foodsystems

Premium Service Manager (Huntington Center)

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Paid holidays
Dental Insurance
Health Insurance
401(k) matching
Vision Insurance
Life insurance

Job Description

AVI Foodsystems is a well-established and respected food service company founded in 1960, known for delivering high-quality food services across the nation. With decades of experience in the industry, AVI Foodsystems has evolved into one of the most trusted names in food service, celebrated for its commitment to the freshest ingredients, impeccable service, and great value. The company prides itself on maintaining superior standards of quality and customer satisfaction, making it a preferred employer in the food service sector. AVI Foodsystems operates in various sectors including corporate dining, education, healthcare, and sports and entertainment venues, offering diverse and dynamic work... Show More

Job Requirements

  • at least 2 years of previous management experience
  • servsafe certification preferred
  • excellent customer service and communication skills (both written and verbal)
  • working knowledge of microsoft office: word, excel and powerpoint
  • experience with cash handling procedures and reconciliation of cash banks and reports
  • knowledge of pos systems preferred

Job Qualifications

  • at least 2 years of previous management experience
  • servsafe certification preferred
  • excellent customer service and communication skills (both written and verbal)
  • working knowledge of microsoft office: word, excel and powerpoint
  • experience with cash handling procedures and reconciliation of cash banks and reports
  • knowledge of pos systems preferred

Job Duties

  • provide leadership to the team members so that each team member consistently meets our standards of superior customer service, quality and cleanliness
  • ensure the profitability of the business by operating within established guidelines and requirements for sales growth, food cost, labor, and all other controllable costs
  • participate in team member meetings and training programs
  • provide coaching to team members as needed
  • ensure compliance with proper sanitation and safety standards
  • interact professionally and effectively with all levels of individuals, ranging from client contacts and company executives, to hourly team members
  • provide prompt, accurate and professional responses, guidance and information to clients and company management as needed or requested
  • weekly work schedule is event-based, requiring many evenings and weekends
  • oversee ordering and inventory for premium services/catering operations, including but not limited to beverages and dry stock
  • maintain existing programs and develop new standard operating plans to ensure the highest quality of food and beverage service
  • quickly respond, resolve and proactively anticipate customer challenges, complaints, requests and inquiries from all guests and clients
  • scheduling and training of beverage team
  • responsibilities for accurate filling and setting of beverages in suites and bars for catering
  • responsibilities for delegation of suite attendants, ensuring proper and accurate suite setup, execution and teardown
  • assists suite attendants with game day guest relations
  • scheduling and training of suite attendants
  • perform all other related duties, tasks and responsibilities as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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