
Premium Sales Manager - Tennessee Athletics - UTK
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule
Job Description
Tennessee Athletics is a prestigious college sports organization committed to excellence both on and off the field. Known for its dedication to fostering an inclusive, competitive, and holistic environment, Tennessee Athletics aims to provide an unparalleled experience for student-athletes while promoting academic success, integrity, and leadership. The department is deeply integrated into the wider University of Tennessee community, driving innovation and forging strong partnerships across various sectors to elevate the overall athletic and fan experience.
The Premium Services Manager will be a pivotal role within Tennessee Athletics, focused on enhancing the premium offerings at the Food City Center in K... Show More
The Premium Services Manager will be a pivotal role within Tennessee Athletics, focused on enhancing the premium offerings at the Food City Center in K... Show More
Job Requirements
- Bachelor's degree or equivalent combination of education and experience
- 2-3 years professional experience or 5-7 years equivalent experience in live entertainment and premium sales
- Strong interpersonal and communication skills
- Ability to work flexible hours including nights and weekends
- Proficient in digital sales tracking and reporting
- Decision-making and leadership capabilities
- Ability to collaborate with diverse teams and stakeholders
- Onsite work location in Knoxville, TN
Job Qualifications
- Bachelor's degree and 2-3 years of professional experience including 1-2 years in live entertainment and selling or servicing premium products
- Equivalent combination of education and experience with 5-7 years professional experience in live entertainment and premium product sales
- Highly effective interpersonal skills
- Strong writing and communication skills
- Ability to track, summarize, and record sales digitally
- Ability to make decisions, provide direction, and ensure effectiveness
- Ability to work odd and long hours including nights and weekends
- Experience with large event management environment preferred
- Knowledge of the ticket sales process preferred
- Skilled at generating and managing work schedules preferred
Job Duties
- Develop, grow, and conduct sales efforts for premium spaces at Food City Center
- Cultivate relationships with existing customers and create new partnerships to increase ticket sales and upsell revenues
- Generate an inventory schedule to track availability, budget, and performance
- Communicate and collaborate with the ticket office to ensure timely and accurate order fulfillment
- Collaborate with arena management and stakeholders to develop and implement new premium offerings
- Coordinate and manage the event day experience for premium guests ensuring high service standards
- Support other arena management functions on event days as needed when premium sales are less practical
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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