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AEG

Premium Manager | Full-Time | Synovus Park

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off

Job Description

OVG Hospitality is a leading company that specializes in premium event hospitality services, managing large-scale venues known for delivering exceptional guest experiences. The organization operates within the hospitality and event management industry, providing premium suite and catering services in highly esteemed venues. Known for its commitment to excellence, OVG Hospitality focuses on creating memorable and high-quality experiences for suite holders, club members, and premium catering guests. As part of a fast-paced and dynamic sector, OVG Hospitality prides itself on operational efficiency, outstanding customer service, and innovative event management solutions to meet the diverse needs of their clientele.

The Premium... Show More

Job Requirements

  • high school diploma or equivalent
  • 3-5+ years of progressive experience in hospitality or large-scale food and beverage operations
  • strong leadership and team management skills
  • proven experience in budgeting and cost control
  • excellent communication skills
  • strong organizational abilities
  • ability to work flexible hours including nights, weekends, and holidays
  • attention to detail
  • ability to coordinate multiple tasks
  • technical aptitude for troubleshooting POS systems

Job Qualifications

  • 3-5+ years of progressive experience in hospitality, or large-scale food and beverage operations
  • strong leadership and team management skills with the ability to motivate and develop staff
  • proven experience in budgeting, financial reporting, and cost control
  • excellent communication, organizational, and problem-solving abilities
  • strong knowledge of inventory cost control and menu planning
  • attention to detail and ability to coordinate multiple activities simultaneously
  • ability to work nights, weekends, and holidays as dictated by event schedules

Job Duties

  • Oversee the effective management of catering, suites, club level operations
  • ensure consistent, high-quality suite holder and premium guest satisfaction across all service areas
  • maintain full compliance with all alcohol service policies
  • monitor service throughout events and immediately report any concerns
  • provide continuous training, development, and supervision of hourly team members, including documentation of performance and attendance in accordance with company policy
  • troubleshoot Point-of-Sale (POS) issues, including hardware and software challenges
  • create event staffing plans, generate schedules, and verify employee time
  • manage all catered events from set-up to tear-down, coordinating communication between hourly staff, culinary teams, and guests
  • conduct pre-event staff briefings to communicate event requirements and assignments
  • monitor inventory levels, conduct regular counts, and manage purchasing to minimize waste and loss
  • enforce all OVG and venue policies related to guest service, quality standards, uniforms, cash handling, operations, and presentation
  • perform post-event walkthroughs of suites, clubs, and pantry areas to verify cleanliness and readiness
  • assist in developing additional business opportunities, community partnerships, and special projects as assigned by the General Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location