Oak View Group

Premium Manager | Full-Time | Synovus Park

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off

Job Description

OVG Hospitality is a leader in venue and event management, specializing in delivering exceptional guest experiences through premium hospitality services. With a focus on large-scale food and beverage operations, OVG Hospitality manages premium spaces such as suites, clubs, and catered events within some of the most prestigious venues. The company prides itself on maintaining high service standards, operational excellence, and fostering a positive work environment for its staff. Known for its commitment to quality service and innovative hospitality solutions, OVG Hospitality employs experienced professionals who are dedicated to enhancing guest satisfaction and maximizing revenue opportunities within premium service areas. This... Show More

Job Requirements

  • education level not explicitly stated
  • 3-5+ years of progressive experience in hospitality or large-scale food and beverage operations
  • strong leadership skills
  • experience in budgeting and cost control
  • excellent communication and organizational skills
  • ability to work flexible hours including nights, weekends, and holidays
  • ability to supervise, train, and mentor staff
  • knowledge of inventory management and menu planning
  • proficiency in troubleshooting point-of-sale systems
  • adherence to company policies and compliance regulations

Job Qualifications

  • 3-5+ years of progressive experience in hospitality or large-scale food & beverage operations
  • strong leadership and team management skills with the ability to motivate and develop staff
  • proven experience in budgeting, financial reporting, and cost control
  • excellent communication, organizational, and problem-solving abilities
  • strong knowledge of inventory cost control and menu planning
  • attention to detail and ability to coordinate multiple activities simultaneously
  • ability to work nights, weekends, and holidays as dictated by event schedules

Job Duties

  • oversee the effective management of catering, suites, club level operations
  • ensure consistent, high-quality suite holder and premium guest satisfaction across all service areas
  • maintain full compliance with all alcohol service policies
  • monitor service throughout events and immediately report any concerns
  • provide continuous training, development, and supervision of hourly team members, including documentation of performance and attendance in accordance with company policy
  • troubleshoot point-of-sale (POS) issues, including hardware and software challenges
  • create event staffing plans, generate schedules, and verify employee time
  • manage all catered events from set-up to tear-down, coordinating communication between hourly staff, culinary teams, and guests
  • conduct pre-event staff briefings to communicate event requirements and assignments
  • monitor inventory levels, conduct regular counts, and manage purchasing to minimize waste and loss
  • enforce all OVG and venue policies related to guest service, quality standards, uniforms, cash handling, operations, and presentation
  • perform post-event walkthroughs of suites, clubs, and pantry areas to verify cleanliness and readiness
  • assist in developing additional business opportunities, community partnerships, and special projects as assigned by the General Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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