Oak View Group

Premium Manager | Full-Time | Synovus Park

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
flexible scheduling

Job Description

Oak View Group (OVG) is a global leader specializing in venue development, management, and premium hospitality services specifically designed for the live event industry. The company offers a comprehensive 360-degree solution set that encompasses a collection of world-class venues owned and managed by OVG alongside a prestigious client roster. This roster includes some of the most influential and highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Oak View Group's commitment to excellence is reflected in its innovative approach to enhancing the live event experience through superior venue management and premium service offerings.

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Job Requirements

  • Bachelor’s degree or equivalent experience preferred
  • 3-5+ years of relevant hospitality or food and beverage management experience
  • Demonstrated leadership capabilities with team management experience
  • Proven financial acumen including budgeting and cost control
  • Exceptional communication and organizational skills
  • Ability to work flexible hours including nights, weekends, and holidays
  • Technical proficiency with point-of-sale systems and inventory management
  • Commitment to maintaining high service standards and operational compliance

Job Qualifications

  • 3-5+ years of progressive experience in hospitality or large-scale food and beverage operations
  • Strong leadership and team management skills with the ability to motivate and develop staff
  • Proven experience in budgeting, financial reporting, and cost control
  • Excellent communication, organizational, and problem-solving abilities
  • Strong knowledge of inventory cost control and menu planning
  • Attention to detail and ability to coordinate multiple activities simultaneously
  • Ability to work nights, weekends, and holidays as dictated by event schedules

Job Duties

  • Oversee the effective management of catering, suites, club level operations
  • Ensure consistent, high-quality suite holder and premium guest satisfaction across all service areas
  • Maintain full compliance with all alcohol service policies and monitor service throughout events
  • Provide continuous training, development, and supervision of hourly team members including documentation of performance and attendance
  • Troubleshoot Point-of-Sale (POS) issues including hardware and software challenges
  • Create event staffing plans, generate schedules, and verify employee time
  • Manage all catered events from set-up to tear-down coordinating communication between hourly staff, culinary teams, and guests
  • Conduct pre-event staff briefings to communicate event requirements and assignments
  • Monitor inventory levels, conduct regular counts, and manage purchasing to minimize waste and loss
  • Enforce all OVG and venue policies related to guest service, quality standards, uniforms, cash handling, operations, and presentation
  • Perform post-event walkthroughs of suites, clubs, and pantry areas to verify cleanliness and readiness
  • Assist in developing additional business opportunities, community partnerships, and special projects as assigned by the General Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location