Oak View Group

Premium Manager | Full-Time | Synovus Park

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off

Job Description

OVG Hospitality is a renowned leader in the hospitality industry, specializing in managing premium and upscale venues that emphasize exceptional guest experiences and operational excellence. Recognized for its commitment to quality and innovative service solutions, OVG Hospitality manages a diverse portfolio of premium suites, clubs, and catering services within large-scale event venues. The company prides itself on creating memorable experiences for all patrons by merging upscale service with operational efficiency and cutting-edge hospitality practices. As a full-service hospitality provider, OVG Hospitality actively fosters professional development, teamwork, and community engagement among its employees, making it a preferred employer in the event... Show More

Job Requirements

  • High school diploma or equivalent
  • 3-5 years of progressive hospitality or large-scale food and beverage operations experience
  • Strong leadership and management abilities
  • Proven budgeting and financial management skills
  • Excellent communication and organizational skills
  • Knowledge of inventory and cost control practices
  • Ability to work flexible hours including nights, weekends, and holidays
  • Technical aptitude with Point-of-Sale systems
  • Ability to maintain professionalism and excellent attendance
  • Ability to work in a fast-paced, dynamic environment

Job Qualifications

  • 3-5+ years of progressive experience in hospitality, or large-scale food & beverage operations
  • Strong leadership and team management skills with the ability to motivate and develop staff
  • Proven experience in budgeting, financial reporting, and cost control
  • Excellent communication, organizational, and problem-solving abilities
  • Strong knowledge of inventory cost control and menu planning
  • Attention to detail and ability to coordinate multiple activities simultaneously
  • Ability to work nights, weekends, and holidays as dictated by event schedules

Job Duties

  • Oversee the effective management of catering, suites, club level operations
  • Ensure consistent, high-quality suite holder and premium guest satisfaction across all service areas
  • Maintain full compliance with all alcohol service policies
  • monitor service throughout events and immediately report any concerns
  • Provide continuous training, development, and supervision of hourly team members, including documentation of performance and attendance in accordance with company policy
  • Troubleshoot Point-of-Sale (POS) issues, including hardware and software challenges
  • Create event staffing plans, generate schedules, and verify employee time
  • Manage all catered events from set-up to tear-down, coordinating communication between hourly staff, culinary teams, and guests
  • Conduct pre-event staff briefings to communicate event requirements and assignments
  • Monitor inventory levels, conduct regular counts, and manage purchasing to minimize waste and loss
  • Enforce all OVG and venue policies related to guest service, quality standards, uniforms, cash handling, operations, and presentation
  • Perform post-event walkthroughs of suites, clubs, and pantry areas to verify cleanliness and readiness
  • Assist in developing additional business opportunities, community partnerships, and special projects as assigned by the General Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location