Oak View Group

Premium Lead | Part-Time | Crown Complex

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

401(k) savings plan
401(k) matching

Job Description

Oak View Group is a global leader in venue development, management, and premium hospitality services dedicated to the live event industry. They specialize in providing a comprehensive, 360-degree solution for a distinguished collection of world-class owned venues including arenas, convention centers, music festivals, performing arts centers, and cultural institutions. With a focus on innovative venue operations and premium guest experiences, Oak View Group partners with some of the most influential and highest-attended live event spaces worldwide. Their business model emphasizes excellence in service, sustainability, and creating memorable experiences for patrons and clients alike.

The Premium Lead role at O... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or event service preferred
  • Ability to work in a fast-paced, dynamic environment
  • Excellent attendance record and punctuality
  • Valid food handling certificate or alcohol service permit as required by state or federal regulations
  • Ability to stand for extended periods
  • Must be able to work flexible hours including nights, weekends, and holidays
  • Strong communication and interpersonal skills
  • Ability to supervise and lead a team effectively
  • Must be legally authorized to work in the United States

Job Qualifications

  • Ability to supervise the work of others
  • Ability to communicate clearly and respectfully with employees, management, and guests
  • Proficient in spoken and written English
  • Ability to work well in a fast-paced, team-oriented, event-driven environment
  • Possess valid food handling certificate or alcohol service permit if required
  • Ability to handle cash accurately and responsibly
  • Ability to calculate basic math functions related to cash and credit transactions, cash reconciliation, and inventory

Job Duties

  • Oversee the setup of food and beverage service areas within premium and event spaces
  • Ensure all premium and event spaces are set up according to established timelines
  • Maintain quality and hospitality throughout all premium and event areas
  • Communicate effectively between departmental counterparts
  • Organize and prepare events in advance
  • Supervise team members on event and non-event days
  • Direct inquiries to appropriate personnel or departments
  • Monitor and maintain food quality
  • Assist leadership with enforcing safety, sanitation, and positive work environment standards
  • Manage cash handling policies and procedures
  • Enforce safe alcohol service policies
  • Monitor inventory control and product requisition
  • Have full knowledge of menu items and accompaniments
  • Supervise alcoholic beverage service including verifying guest identification
  • Observe guests to respond to additional requests
  • Supervise setup of linens, dishware, glassware, and silverware for events
  • Maintain sanitation, health, and safety standards in work areas
  • Ensure excellent attendance and punctuality
  • Check that location equipment is operable and clean prior to events
  • Recognize and act on visibly intoxicated guests
  • Enforce Oak View Group policies and procedures
  • Assist with training, inventory, and special event projects
  • Perform all other duties assigned by the Premium Clubs Supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location