Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $25.00 - $30.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
401(k) eligibility
Holiday shifts paid at time and one-half
sick leave
Medical insurance
Dental Insurance
Vision Insurance
Job Description
The accesso ShoWare Center is a premier multi-purpose arena located in Kent, Washington. Known for hosting a wide range of events including sports, concerts, and entertainment experiences, the ShoWare Center is a hub for top-tier hospitality and customer service within the region. Managed by ASM Global in partnership with SMG, Savor, and accesso, the venue prioritizes delivering exceptional experiences for guests and clients alike. With a seating capacity of approximately 6,000, this arena accommodates numerous high-profile events annually, requiring a dedicated team committed to operational excellence and superior service delivery. The facility offers comprehensive amenities including luxury suites, premium concessions,... Show More
Job Requirements
- Minimum of 2 years of food and beverage management experience
- Proven leadership experience with staff supervision
- Ability to work nights, weekends, and holidays
- Working knowledge of food safety, sanitation, and alcohol service regulations
- Ability to lift up to 40 pounds
- Standing or walking for extended periods
- ServSafe and TIPS/Alcohol certification or willingness to obtain
Job Qualifications
- Minimum of 2 years of food and beverage management experience, preferably in sports, entertainment, catering, or hospitality environments
- Proven leadership experience with staff supervision, training, and shift management
- Strong communication, organizational, and customer service skills
- Ability to work nights, weekends, and holidays based on event schedules
- Working knowledge of food safety, sanitation, and alcohol service regulations
- Ability to lift up to 40 pounds and stand or walk for extended periods
- ServSafe and TIPS/Alcohol certification required, or willingness to obtain
Job Duties
- Oversee all suite and catering operations, including event setup, service execution, and post-event breakdown
- Serve as the primary on-site point of contact for suite guests and catering clients, ensuring a seamless and elevated experience
- Conduct pre-event walkthroughs and post-event evaluations with staff and vendors to ensure operational readiness and continuous improvement
- Supervise, schedule, and direct hourly team members, including suite attendants, catering servers, bartenders, and support staff
- Train, coach, and mentor staff on service standards, food safety compliance, and venue cleanliness expectations
- Monitor staff performance and provide timely feedback, coaching, and corrective guidance as needed
- Partner with culinary, concessions, and operations teams to ensure seamless service execution
- Manage inventory controls, catering equipment, alcohol distribution, and supply organization
- Ensure compliance with health department regulations, ServSafe standards, alcohol laws, and venue policies
- Build and maintain strong relationships with suite holders, VIP guests, and catering clients
- Anticipate guest needs and proactively resolve issues with a solutions-focused approach
- Partner with sales and event teams to deliver customized and memorable premium experiences
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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