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AEG Worldwide

Premium Hospitality & Events Manager (Crypto.com Arena)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $48,500.00 - $80,800.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Vacation Time
Sick Time
Life insurance
Parental leave
401k plan
Flexible spending account
Health savings account
Wellness offerings

Job Description

AEG is a global leader in sports and live entertainment, renowned for its innovation, artistry, and community impact. For over 20 years, AEG has played a pivotal role in hosting more than 22,000 events annually across more than 300 venues worldwide, attracting over 160 million guests each year. The company promotes creativity and sustainability through its integrated entertainment districts, premier ticketing platform, and global sponsorship activations, positioning itself as a powerhouse in the sports and entertainment industry. AEG is committed to building a diverse and inclusive environment that reflects the communities, artists, and athletes it serves, while maintaining sustainable business... Show More

Job Requirements

  • Minimum education level of: BA/BS degree preferred
  • Minimum of 4-6 years of related work experience
  • Experience with event management in sports and/or entertainment industry preferred
  • Proficient with Adobe Photoshop and/or Illustrator, Microsoft Excel, Outlook, Word
  • Ability to learn required business systems
  • Ability to prioritize and solve problems efficiently and quickly
  • Highly organized, resourceful, detail-oriented, quick learner
  • Ability to multi-task in a fast-paced environment
  • Assertive, self-motivated, self-starter with the ability to work with minimal supervision
  • Ability to professionally handle highly sensitive and confidential information
  • Ability to professionally communicate and interact with all levels of management and clients
  • Ability to work nights, all events, weekends, and holidays as required
  • Ability to read, listen and communicate effectively in English, both verbally and in writing

Job Qualifications

  • BA/BS degree preferred
  • 4-6 years of related work experience
  • experience with event management in sports and/or entertainment industry preferred
  • proficient with Adobe Photoshop and/or Illustrator
  • proficient with Microsoft Excel, Outlook, Word
  • ability to learn required business systems
  • ability to prioritize and solve problems efficiently and quickly
  • highly organized, resourceful, detail-oriented, quick learner
  • ability to multi-task in a fast-paced environment
  • assertive, self-motivated, self-starter with the ability to work with minimal supervision
  • ability to professionally handle highly sensitive and confidential information
  • ability to professionally communicate and interact with all levels of management and clients
  • ability to work nights, all events, weekends, and holidays as required
  • ability to read, listen and communicate effectively in English, both verbally and in writing

Job Duties

  • Budget, develop and execute all premium events and trips for members alongside the Manager, Premium Hospitality & Events
  • Monitor all phases of event creation, including but not limited to sales, planning, marketing, servicing, and administrative procedures
  • Assist in organization and fulfillment of member gifting as well as the preservation of relationships with gifting vendors
  • Collaborate with various departments within the company to perform internal prospecting events and provide retention strategies for the sales team
  • Main point of contact for the arena
  • Responsible in navigating and managing CRM system to track guest lists through activities during event process
  • Create and budget departments specific events/outings (i.e., retreats, incentive trips, holiday parties)
  • Proactively research internal event ideas and locations
  • Responsible for working and attending premium events and trips while cultivating a strong relationship with different personnel to ensure a smooth flow
  • Participate in services meetings to support with the knowledge of event, hospitality, and renewal experience information
  • Provide thorough run of show details
  • Maintain relationships with event experts within and outside the industry to stimulate collaboration and creativity
  • Ensure pre-event agenda and run of show are distributed to staff
  • Ensure post-event surveys, detailed recaps are also distributed to staff
  • Ensure data are tracked through KORE to be used to better enhance future events
  • Actively pulls from CRM data to best cultivate the most targeted one-off events for our clients
  • Actively brainstorm original programming for the Premium department to ultimately improve experiences for our members and prospects
  • Provide leadership and initiative with league’s outreach tasks by maintaining communication
  • Oversee and maintain signed inventory and merchandise

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location