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AEG

Premium Concierge

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $16.50 - $21.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
Retirement Plan

Job Description

The Timbers organization is a renowned sports franchise known for its commitment to delivering an exceptional fan experience in Major League Soccer. With a passionate community of supporters, the Timbers strive to provide an engaging and memorable environment for all attendees of their games and events. The organization operates a variety of Premium Seating areas including the adiClub, Tanner Ridge, Suites, Field Seats, and the Lexus Lounge. These exclusive areas are designed to offer enhanced comfort, personalized services, and premium amenities to guests, creating a high-end experience that goes beyond just the game.

The Premium Seating team pl... Show More

Job Requirements

  • Be present at most Timbers games as well as non-gameday events as scheduled
  • be able to stand for several hours at a time and lift 25lbs
  • computer proficient
  • high school diploma or GED
  • availability to work evenings, weekends, and holidays
  • strong communication skills

Job Qualifications

  • High school diploma or GED
  • strong customer service skills
  • ability to recognize and remember guest names and seating locations
  • effective communication and interpersonal skills
  • computer proficiency
  • ability to handle escalated situations calmly and confidently
  • ability to work varied hours including evenings, weekends, and holidays

Job Duties

  • Provide excellent service for Premium areas including Suites, Clubs and Field Seats
  • greet and welcome each guest with knowledge of premium areas and benefits to assist with any game day inquiries - be able to work all areas as needed
  • assist Member and Premium Services teams with game day ticketing needs as needed
  • be available to all guests/fans for any questions and/or concerns as they enter their seating area and check on them periodically throughout the match
  • demonstrate recognition by name/seating location and develop rapport with Annual Members
  • ensure food and beverage are delivered and stocked in a timely manner and all guests are being attended to
  • communicate with Levy and Guest Service staff to ensure gameday services are run effectively and efficiently

Job Location

OysterLink focuses on restaurant and hospitality jobs.

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