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Premium Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development

Job Description

Kroenke Sports & Entertainment (KSE) is a premier American sports and entertainment holding company headquartered in Denver, Colorado. Renowned for its commitment to delivering world-class sports and entertainment experiences, KSE owns and operates iconic venues and teams including Ball Arena, DICK'S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), Colorado Avalanche (NHL), and the Colorado Mammoth (NLL). In addition to these, KSE boasts media outlets and entertainment divisions such as KIMN, KXKL, KKSE (FM/AM), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group, and Skycam. With such a diverse portfolio, KSE is recognized as... Show More

Job Requirements

  • Minimum of one year service-related, concierge or hospitality experience
  • exceptional customer service
  • people-oriented and team player
  • ability to maintain positive attitude, be diplomatic and demonstrate professionalism
  • ability to maintain confidentiality
  • ability to complete work accurately and in a timely manner
  • ability to work independently and in a group setting
  • good judgment skills
  • effective oral and written communication
  • ability to multi-task, prioritize and adapt to changing environments
  • strong communication and interpersonal skills
  • ability to relate professionally to all levels of staff, guests and clients
  • ability to work varied part-time schedule including weekends, evenings and holidays
  • positive, energetic and self-motivated

Job Qualifications

  • Minimum of one year service-related, concierge or hospitality experience
  • exceptional customer service skills
  • people-oriented and a team player
  • ability to maintain a positive attitude, be diplomatic and demonstrate professionalism
  • ability to maintain confidentiality
  • ability to complete work accurately and timely
  • ability to work independently and in a group setting with good judgment
  • effective oral and written communication skills
  • ability to multi-task, prioritize and adapt to changing environments
  • strong communication and interpersonal skills
  • ability to relate professionally to all levels of staff, guests and clients
  • ability to work varied part-time schedule including weekends, evenings and holidays
  • positive, energetic and self-motivated

Job Duties

  • Attend 50 percent of Ball Arena events per month
  • serve as theatre box and club level concierge
  • greet, check-in and answer questions for guests
  • serve as a concierge for all premium spaces within Ball Arena such as suites, theater boxes, Club Lexus
  • assist Business Development leadership and staff with any issues within designated spaces
  • provide knowledgeable, friendly and helpful service to all guests during events
  • respond to all incoming inquiries, suggestions and concerns from guests
  • understand the policies and procedures for Ball Arena premium ticketing areas
  • perform other duties as assigned per event

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location