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ASM Global

Premium Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible Schedule

Job Description

Legends and ASM Global have partnered to create a powerhouse organization that leads the sports, entertainment, and live events industries on a global scale. These two renowned companies bring together unmatched capabilities in venue management, event booking, hospitality, revenue strategy, and guest experience to provide comprehensive solutions for top-tier clients and iconic venues worldwide. ASM Global manages over 350 venues including stadiums, arenas, convention centers, and theaters, demonstrating its scope and expertise in live event production. Meanwhile, Legends offers a 360-degree, data-driven approach across global partnerships, merchandise, hospitality, and attractions, further enhancing the live event experience.

The combined stre... Show More

Job Requirements

  • High school degree or equivalent
  • One year related experience and/or training preferred
  • Premium customer service background preferred
  • Good communication skills
  • Good customer service skills and sense of public relations
  • Professional attitude and appearance
  • Ability to work flexible hours including evenings weekends and holidays

Job Qualifications

  • High school degree or equivalent
  • One year related experience and/or training preferred
  • Premium customer service background preferred
  • Good communication skills including clear listening and response
  • Ability to maintain professional attitude and appearance
  • Ability to work flexible hours including evenings weekends and holidays

Job Duties

  • Greet customers immediately with a friendly and sincere welcome using a positive and clear speaking voice creating a stress free environment
  • Assists in the execution of the overall guest experience
  • Provides information about local features in the arena such as food services ATM's bathrooms merchandising first aid emergency exits relocations etc
  • Escorts clients to suites party suites Sky Lounge club seats and other VIP areas
  • Maintains confidentiality of all clients' information activities and situations
  • Demonstrates excellent customer service skills responds promptly to clients' needs responds to requests for service and assistance

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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