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ASM Global

Premium Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Professional Development
Retirement benefits
Work environment inclusive

Job Description

Legends and ASM Global have joined forces to become the leaders in sports, entertainment, and live event management, offering a comprehensive suite of services from venue development to event booking and hospitality management. Legends excels in global partnerships, hospitality, merchandise, and attractions, working with high-profile clients to deliver unparalleled experiences. ASM Global manages more than 350 iconic venues worldwide, including stadiums, arenas, convention centers, and theaters, making it a powerhouse in the live event production industry. Their combined expertise enables them to provide a 360-degree, data-driven approach to delivering exceptional service and experiences across multiple sectors.

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Job Requirements

  • High school degree required or 1-year related experience and/or training
  • Premium customer service background preferred
  • Good communications skills
  • Must have professional attitude and appearance
  • Ability to work flexible hours including evenings, weekends and holidays

Job Qualifications

  • High school degree required or 1-year related experience and/or training
  • Premium customer service background preferred
  • Good communications skills
  • Listens and gets clarification
  • Responds well to questions
  • Good customer service skills and sense of public relations
  • Must have professional attitude and appearance
  • Ability to work flexible hours including evenings, weekends and holidays

Job Duties

  • Greet customers immediately with a friendly and sincere welcome using a positive and clear speaking voice creating a stress free environment
  • Assists in the execution of the overall guest experience
  • Provides information about local features in the arena, such as food services, ATM’s, bathrooms, merchandising, first aid, emergency exits, relocations, etc.
  • Escorts clients to suites, party suites, Sky Lounge, club seats and other VIP areas
  • Maintains confidentiality of all clients’ information, activities and situations
  • Demonstrates excellent customer service skills
  • responds promptly to clients’ needs, responds to requests for service and assistance

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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