Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group is a premier sports and entertainment company known for managing some of the world's most iconic venues and events. They specialize in creating memorable experiences through meticulous venue operations, exceptional guest service, and innovative entertainment solutions. As a leader in the entertainment and hospitality industries, Oak View Group combines expertise in event management, hospitality, and venue operations to deliver top-tier services that exceed customer expectations. Their portfolio spans arenas, stadiums, and entertainment venues across the United States, catering to millions of guests annually.
The Premium Clubs Supervisor role at Oak View Group centers on overseeing gue... Show More
The Premium Clubs Supervisor role at Oak View Group centers on overseeing gue... Show More
Job Requirements
- At least 1-2 years experience in a supervisory role within a fast-paced restaurant or catering environment or equivalent education
- Demonstrated excellent attendance
- Availability to work scheduled events
- Valid food handling certification or alcohol service permit if required
- Ability to work flexible hours including events
- Ability to enforce safety and sanitation standards
- Ability to work effectively under pressure
- Basic computer literacy
Job Qualifications
- Ability to supervise others
- Excellent communication skills with employees, co-workers, management, and guests in a clear and respectful manner
- Proficient in English speaking, reading, and writing
- Ability to work effectively in a team-oriented, fast-paced, event-driven environment
- Possession of valid food handling certificate or alcohol service permit if required
- Ability to handle cash accurately and responsibly
- Basic math skills related to POS cash and credit transactions, cash reconciliation, and inventory
Job Duties
- Oversee the setup of food and beverage service areas within premium and event spaces
- Ensure all premium and event spaces are set according to established timelines
- Maintain quality and hospitality standards throughout all premium and event areas
- Facilitate communication between department counterparts
- Organize and prepare events
- Supervise team members on both event and non-event days
- Direct inquiries not related to food and beverage to the appropriate personnel
- Monitor and maintain food quality
- Assist management with enforcing policies and procedures, safety, and sanitation standards
- Maintain and enforce cash handling policies and procedures
- Monitor and enforce safe alcohol service policies
- Manage inventory control and product requisition
- Have full knowledge of food and beverage menu items and accompaniments
- Supervise beverage service to guests including alcohol, including verifying IDs
- Observe guests for additional requests
- Oversee the setup of linens, dishware, glassware, and silverware for premium and event functions
- Maintain sanitation, health, and safety standards in work areas
- Ensure excellent attendance and punctuality
- Ensure equipment is operable and clean before events
- Identify visibly intoxicated guests and take appropriate action
- Enforce all Oak View Group policies and procedures
- Practice excellent HR skills including coaching, counseling, and corrective actions
- Assist management with projects like training, inventory, and special events
- Perform other duties as assigned by managers and supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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