Premium Clubs Supervisor | Full-Time | Crown Complex

Fayetteville, NC, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $22.00

Work Schedule

Standard Hours

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid Time Off

Job Description

Oak View Group is a global leader in venue development, management, and premium hospitality services dedicated to the live event industry. This dynamic company offers comprehensive, 360-degree solutions for a collection of world-class owned venues alongside a prestigious client roster that includes some of the most influential and highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Their expertise ensures an unmatched experience in event management and hospitality, leveraging innovative strategies and operational excellence to create memorable and seamless live event experiences for guests and clients alike.

Oak View Group prides itself on driving i... Show More

Job Requirements

At least 1-2 years' experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education
Possess valid food handling certificate or alcohol service permit if required by state or federal regulations
Ability to handle cash accurately and responsibly
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner
Ability to speak, read and write in English
Ability to work well in a team-oriented, fast-paced, event-driven environment

Job Qualifications

Ability to supervise the work of others
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment
Ability to speak, read and write in English
Ability to work well in a team-oriented, fast-paced, event-driven environment
Possess valid food handling certificate or alcohol service permit if required by state or federal regulations
Ability to handle cash accurately and responsibly
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory

Job Duties

Responsible for overseeing the setup of food and beverage service areas within Premium/Event spaces
Ensures all Premium/Event spaces are set according to timelines
Responsible for ensuring quality and hospitality throughout all Premium/Event areas
Responsible for communication between counterparts of the department
Responsible for organization and preparation of events
Responsible for supervising team members on non-event and event days
Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel
Monitor and maintain food quality
Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
Maintain, resolve, and enforce cash handling policies and procedures
Monitor and enforce safe alcohol policies and procedures
Monitor and maintain inventory control and product requisition
Have full knowledge of food and beverage menu items and accompaniments
Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages
Responsible for observing guests to respond to any additional requests
Supervises the set up of Premium/Event functions including linens, dishware, glassware and silverware
Maintains sanitation, health and safety standards in work areas
Must show demonstrated ability to meet the company standard for excellent attendance
Assures that the location equipment is operable and clean prior to start of event
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
Enforces all Oak View Group policies and procedures
Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork
Assists Management team with projects including training, inventory and special events
All other duties as assigned by the managers and supervisors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: