Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
tuition and professional certification reimbursement
Job Description
Delaware North is a globally recognized hospitality and food service company with a rich history spanning over 100 years. As a family-owned enterprise, Delaware North operates in various high-profile venues, including iconic sports arenas, national parks, casinos, hotels, and retail locations across the world. The company's commitment to excellence goes beyond serving guests; Delaware North focuses on fostering professional growth and delivering exceptional experiences to both its customers and team members. Their presence at Allianz Field, the state-of-the-art home of Major League Soccer's Minnesota United in Saint Paul, Minnesota, exemplifies the company's dedication to innovation and outstanding service in sports... Show More
Job Requirements
- Must be 18 or older
- must be able to work weekend nights and occasional weekday nights
- previous hospitality and supervisory experience preferred
- superior organization and guest service skills are required
- basic math skills include addition, subtraction, multiplication, division, fractions, and percentages
- basic computer skills including word-processing, spreadsheets, and email required
- demonstrate skill in dealing with guest complaints using active listening skills to defuse difficult and sometimes emotionally charged situations
- able to work nights, weekends, and holidays
Job Qualifications
- Previous hospitality and supervisory experience preferred
- superior organization and guest service skills
- basic math skills including addition, subtraction, multiplication, division, fractions, and percentages
- basic computer skills including word-processing, spreadsheets, and email
- demonstrate skill in dealing with guest complaints using active listening skills to defuse difficult and sometimes emotionally charged situations
- must be 18 or older
- able to work nights, weekends, and holidays
Job Duties
- Maintain a safe and clean environment for guests and associates
- assist managers in training and development of the team and conducting associate counseling sessions including verbal and written corrective action reports
- assist managers in the management of staffing levels in accordance with established budgetary goals and business volume
- inspect by walking through assigned area to monitor staff and to monitor guest needs
- lead volunteer and hourly staff in the daily performance of their duties
- ensure venue is adequately stocked with all product and supplies needed for service
- collaborate with manager concerning operational deficiencies and areas in need of attention
- greet guests positively, treating each person as an individual and in a professional manner
- ensure compliance with all departmental and organizational policies and procedures
- complete other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Find restaurant and hotel jobs on OysterLink.
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