Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $55,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Comprehensive health benefits
Dental Insurance
Vision Insurance
Mental Health Resources
Pet insurance
Paid Time Off
Unlimited PTO
professional development program
Employee Resource Groups
Milwaukee Bucks and NBA League discounts
Company Paid Parking
Phone Allowance
Job Description
The Milwaukee Bucks are a leading professional basketball team based in Milwaukee, Wisconsin, known for their commitment to excellence both on and off the court. As one of the premier franchises in the NBA, the Bucks strive to be the best sports and entertainment company in the world. Their culture is built on innovation, empowerment, and continuous improvement, focusing on creating exceptional experiences for their fans, partners, and employees. The organization places a strong emphasis on teamwork and fostering an inclusive environment where every individual can perform at their best. The Bucks offer a dynamic workplace located onsite in Milwaukee,... Show More
Job Requirements
- Bachelor's degree or equivalent
- Experience in sports, entertainment, and/or premium hospitality
- Proven track record of planning and executing events and client experiences
- Strong organizational and project management skills
- Sales-minded and customer-centric leadership abilities
- Proficiency in Microsoft Office Suite
- Experience with CRM systems and ticketing platforms a plus
- Ability to manage budgets and vendor relationships
- Strong problem-solving skills and attention to detail
- Flexible schedule including evenings, weekends, and holidays
- Ability to lead and influence cross-functional teams
Job Qualifications
- Bachelor's degree or equivalent
- Experience in sports, entertainment, and/or premium hospitality with a focus on events and client service
- Proven track record of planning and executing high-profile events and client experiences
- Strong organizational and project management skills with the ability to handle multiple priorities
- Sales-minded, customer-centric leader with excellent interpersonal and communication skills
- Proficiency in Microsoft Office Suite
- experience with CRM systems and ticketing platforms (e.g., Archtics) a plus
- Ability to manage budgets, vendor relationships, and internal inventory
- Creative thinker with strong problem-solving skills and attention to detail
- Flexible schedule with ability to work evenings, weekends, and holidays as required
- Confident, results-oriented, and able to lead and influence cross-functional teams
Job Duties
- Lead the planning, coordination, and execution of premium member events, gifting programs, and client appreciation experiences that align with organizational goals
- Plan and execute the new suiteholder benefits platform touchpoint plan, including annual away trips, gifting and outside of the box events to engage and retain our highest spend clients
- Develop and manage a comprehensive premium gifting strategy, including selection, sourcing, inventory tracking, and distribution
- Partner with Ticket Sales and Service leadership to create innovative engagement opportunities that drive member satisfaction, retention, and referrals
- Collaborate with internal departments and external vendors to deliver seamless, high-quality experiences
- Provide direct support to the leadership team, including assistance with departmental planning, tracking, and execution of strategic initiatives and events
- Support the Sales and Service department broadly by coordinating resources, streamlining processes, and ensuring operational efficiency
- Oversee and train intern(s) in event logistics, fulfillment, and service operations
- Analyze event performance, gifting impact, and member feedback to inform future strategies
- Provide superior customer service during all client interactions, including on-site support at games, events, and activations
- Contribute to overall sales and service goals through support of campaigns, initiatives, and prospecting opportunities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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