Practice Support Assistant (Clinical Receptionist) - 32 hours per week - Bronson Orthopedic Speci...
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Disability insurance
Life insurance
Job Description
Bronson Healthcare Group is a leading healthcare provider with a strong presence throughout Michigan. Known for its commitment to compassionate care, innovative medical services, and community health, Bronson operates multiple hospitals and specialty centers focused on delivering high-quality patient experiences. The organization places a high value on teamwork, integrity, and positivity, offering a supportive and dynamic work environment for its employees. Bronson South Haven, part of this expansive network, serves as a key facility specializing in orthopedic care, among other medical specialties.
The Practice Support Assistant (Clinical Receptionist) position at Bronson Orthopedic Specialists in South Haven, MI, is a... Show More
The Practice Support Assistant (Clinical Receptionist) position at Bronson Orthopedic Specialists in South Haven, MI, is a... Show More
Job Requirements
- High school diploma or general education degree (GED)
- 3-6 months of related experience
- previous experience working with medical insurance highly preferred
- must have keyboarding and computer skills
- ability to file accurately
- professional communication and excellent customer service skills
- ability to perform light clerical duties
- previous computer experience including hospital-based programs such as Medic, Misys, or Tiger preferred
- proficient in organizing, alphabetizing, filing and prioritizing multiple tasks
- excellent math skills
- ability to use basic office equipment
- ability to maintain confidentiality of sensitive medical information
- excellent verbal and communication skills
- ability to maintain positive customer service
- ability to establish effective working relations within a team
- must maintain the highest level of confidentiality
- ability to perform work involving mental and visual fatigue
- ability to perform physical demands such as walking, standing, stooping, bending, sitting, and light lifting
- must register patients/customers and confirm demographic and insurance information
- complete required fields in practice management system
- determine patient co-payments and collect payments
- enter charges/payments into MISYS/Tiger or other system
- prepare encounter forms using correct ICD-9 and CPT codes
- schedule and coordinate patient appointments, tests, and referrals
- answer telephones and provide information per service standards
- maintain patient medical records
- obtain patient authorization for transfer of health information
- maintain patient confidentiality
- perform basic office duties
- compose and proofread letters and reports
- maintain a clean work environment
- communicate equipment problems
- maintain accountability for special projects
- perform management-assigned duties
- establish effective internal working relationships
- engage in continuous study and training
- ensure accurate and timely documentation
- treat patients and staff with kindness and respect
- demonstrate teamwork and integrity
- maintain compliance with safety and infection control policies
- manage provider schedules
- print physician daily schedules
- run reports from practice management system
- prepare and verify deposits
- perform other duties as assigned
- maintain unsupervised access to medication room for supplies
Job Qualifications
- High school diploma or GED
- 3-6 months related experience
- previous experience with medical insurance preferred
- proficiency in keyboarding and computer skills
- familiarity with hospital-based programs or practice management systems such as Medic, Misys, or Tiger
- strong organizational and multitasking abilities
- excellent math skills
- ability to maintain confidentiality
- excellent verbal and communication skills
- ability to work collaboratively in a team environment
- knowledge of hospital safety and infection control policies
Job Duties
- Answer phones
- greet patients
- schedule appointments
- perform patient check-in
- prepare and retrieve patient files
- direct telephone calls
- register patients and confirm demographic and insurance information
- verify insurance and determine co-payments
- collect payments
- enter charges and payments into practice management system
- prepare encounter forms with correct ICD-9 and CPT codes
- schedule and coordinate appointments and referrals
- maintain patient medical records
- obtain patient authorization for data transfer
- maintain confidentiality of patient data
- perform basic clerical duties such as filing, faxing, and copying
- compose and proofread correspondence
- maintain clean work environment
- communicate equipment malfunctions
- manage special projects
- maintain provider schedules including appointments and cancellations
- print physician daily schedules
- run reports from practice management system
- prepare and verify deposits
- maintain access to medication room for supplies
- engage in continuous training and education
- demonstrate teamwork and integrity
- enforce hospital safety and infection control policies
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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