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Practice Coordinator/Treatment Planning- Scheduling/Front desk
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $29.68 - $42.48
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee wellness programs
Life insurance
Job Description
The University of California, San Francisco (UCSF) is a premier institution dedicated to advancing health worldwide through cutting-edge biomedical research, high-level education in life sciences and health professions, and outstanding patient care. As the only campus in the UC system focused exclusively on the health sciences, UCSF ranks among the world’s top universities for health education and research. It is renowned for fostering an inclusive and diverse environment, where professionals collaborate to contribute to breakthroughs in medical science and provide exemplary clinical services. UCSF values professionalism, respect, integrity, diversity, excellence, and equity, guiding its efforts to serve patients and cultivate... Show More
Job Requirements
- High school graduate or equivalent
- Four years related experience or college degree with six months related experience
- Experience with appointment scheduling
- Strong knowledge in medical insurance billing and pre-authorization
- Ability to analyze, prioritize, and solve problems
- Ability to work independently
- Good judgment under deadlines
- Excellent customer service and interpersonal skills
- Ability to sit at computer for extended periods
- Basic math skills
- Strong computer skills including keyboarding and MS Office proficiency
- Ability to deal sensitively with ill patients
- Excellent organizational skills
- Strong writing abilities
Job Qualifications
- High school graduate or equivalent with 4 years related experience
- College degree with 6 months related experience or equivalent combination of education and experience with appointment scheduling
- Strong knowledge of medical insurance billing including eligibility verification and pre-authorization processes
- Excellent customer service and communication skills both over the phone and in person
- Ability to analyze situations, prioritize tasks, and develop solutions
- Proficient with Microsoft Word and Excel
- Good organizational and problem-solving skills
- Strong writing skills to compose, edit, and proof documents
- Demonstrated administrative and office coordination skills
- Ability to work independently under pressure
Job Duties
- Manage patient appointments for the Oral Medicine Clinic
- Verify insurance eligibility and request pre-authorizations
- Coordinate treatment plans and collaborate with Patient Billing Services on billing and collections
- Serve as liaison between patients and clinical services
- Perform front desk and scheduling duties
- Provide excellent customer service and maintain professional communication
- Support other Dental Center clinics as needed including possible weekend and evening shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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