Job Overview
Work Schedule
Flexible
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Retirement Plan
flexible scheduling
Job Description
This position is offered by a dynamic and fast-paced quick service restaurant environment where exceptional guest service and operational excellence are essential. The employer is committed to fostering a team-oriented workplace with high standards of integrity, professionalism, and dedication to their mission, vision, and values. This establishment thrives on delivering high-energy customer experiences and maintaining meticulous attention to detail in every aspect of its operations. Employees are encouraged to uphold the company's policies and applicable laws while contributing positively to the brand's reputation and business success.
The Quick Service Shift Manager role is central to the smooth daily funct... Show More
The Quick Service Shift Manager role is central to the smooth daily funct... Show More
Job Requirements
- A high school diploma or equivalent
- three years of progressively responsible, related experience in a venue of similar size
- one year of supervisory experience
- ability to achieve Responsible Alcohol and ServSafe certifications within 90 days
- office skills including use of standard office equipment and knowledge of Microsoft Office
- ability to maintain discretion in handling confidential information
- ability to interact professionally with guests and team members
- ability to work irregular hours including late nights, early mornings, weekends, and holidays
- physical ability to perform required physical tasks including lifting and mobility
- wear all required Personal Protective Equipment (PPE)
Job Qualifications
- A high school diploma or equivalent
- three years of progressively responsible, related experience in a venue of similar size
- an Associate’s degree can substitute for one year of experience
- high volume restaurant operations experience preferred
- one year of supervisory experience
- ability to achieve Responsible Alcohol and ServSafe certifications within 90 days
- office skills including use of standard office equipment and Microsoft Office
- experience with point-of-sale (POS) systems preferred
- ability to maintain discretion in handling confidential information
- professional interaction skills with guests and team members including public speaking ability
- ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays
- physical ability to perform tasks including walking, climbing, balancing, stooping, kneeling, crouching, standing, sitting, moving freely, lifting up to 10 pounds regularly and up to 60 pounds occasionally
- ability to wear all required Personal Protective Equipment (PPE)
- specific vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Job Duties
- Carry out managerial responsibilities in accordance with the organization’s policies and applicable laws including interviewing, hiring, and training team members
- schedule and motivate team members
- plan, assign, and direct work
- appraise performance
- reward and discipline team members
- address complaints
- resolve problems
- oversee daily operations of the venue on assigned shift including leading shift meetings, conducting training, delegating tasks, overseeing opening and closing duties, cleaning detail, and money handling
- ensure timely, positive resolution to guest inquiries, issues, and concerns taking proper corrective action as necessary
- manage team member scheduling and venue inventories to meet business demands and attain budgeted goals through effective cost controls
- maintain a safe, sanitary, and organized work environment
- maintain complete knowledge of venue service standards for all positions, menu items, beverage selections, specials, promotions, events, and policies
- work at other venues as assigned based on business needs
- ensure full compliance with departmental internal controls, policies, procedures, and regulations
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: