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Hilton

Porter/Valet (On-Call) - DoubleTree by Hilton Alana Waikiki Beach

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $18.07
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Work Schedule

On-call
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Mental Health Resources
Paid Time Off
Discounted travel
Parental leave
debt-free education
401k plan
Employee Stock Purchase Program
Career growth and development
Recognition and rewards programs

Job Description

DoubleTree by Hilton Alana - Waikiki Beach is a prominent hotel situated at the edge of the iconic Waikiki Beach in Honolulu, Hawaii. This prime location provides guests with easy access to premier shopping and entertainment destinations such as the Royal Hawaiian Center and Ala Moana Center, both within a mile of the hotel. As part of the Hilton family, a globally recognized leader in hospitality, DoubleTree by Hilton Alana consistently delivers a high standard of service combined with the welcoming spirit of Aloha that permeates every corner of the property.

DoubleTree by Hilton Alana offers a diverse and i... Show More

Job Requirements

  • Valid driver’s license with a clean driving record
  • Minimum of one year of customer service experience
  • Ability to work flexible hours including early mornings, evenings, weekends and holidays
  • Physical capability to assist with luggage and stand for extended periods
  • Strong communication skills
  • Reliable and punctual
  • Previous experience in valet or guest services preferred

Job Qualifications

  • Valid driver’s license with a clean driving record
  • Minimum of one year of customer service experience
  • Previous experience in valet or guest services highly preferred
  • Excellent communication and interpersonal skills
  • Ability to work flexible shifts including weekends and holidays
  • Strong customer focus and professionalism
  • Ability to handle multiple tasks efficiently and remain calm under pressure

Job Duties

  • Greet arriving and departing guests in a timely, friendly and efficient manner
  • Retrieve vehicle keys from and provide receipts to guests
  • Transport guest vehicles to and from designated parking areas and the hotel driveway
  • Assist guests with luggage
  • Retrieve guest items from vehicles, as requested
  • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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