Hilton

Porter/Valet (On-Call) - DoubleTree by Hilton Alana Waikiki Beach

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $18.08
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Work Schedule

On-call
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Mental Health Resources
Paid Time Off
Discounted travel
Parental leave
Education Assistance
401k plan
Employee Stock Purchase Program
Career growth and development
Recognition and rewards programs

Job Description

DoubleTree by Hilton Alana Waikiki Beach is a premier hotel located at the edge of the iconic Waikiki Beach, with convenient access to popular destinations such as the Royal Hawaiian Center and Ala Moana Center, both within a mile from the property. This hotel is part of Hilton's global portfolio, known for delivering exceptional hospitality experiences infused with the spirit of Aloha. The DoubleTree by Hilton Alana offers guests a warm welcome, modern amenities, and beautiful surroundings, creating an inviting environment for travelers from around the world. As a part of the Hilton family, employees benefit from a culturally rich... Show More

Job Requirements

  • Valid driver’s license with a clean driving record
  • minimum of one year of customer service experience
  • ability to work early morning, afternoon, evening, weekends, and holidays
  • physically able to assist with luggage
  • reliable and punctual
  • ability to handle stressful situations calmly
  • adaptable to a dynamic work environment

Job Qualifications

  • Valid driver’s license with a clean driving record
  • minimum of one year of customer service experience
  • previous experience in valet or guest services highly preferred
  • ability to work varying shifts including weekends and holidays
  • strong interpersonal and communication skills
  • commitment to providing excellent guest service

Job Duties

  • Greet arriving and departing guests in a timely, friendly and efficient manner
  • retrieve vehicle keys from and provide receipts to guests
  • transport guest vehicles to and from designated parking areas and the hotel driveway
  • assist guests with luggage
  • retrieve guest items from vehicles, as requested
  • respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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