Porter/Door Attendant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

401(k) with Company Match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
Paid maternity/paternity leave
Employee assistance program
Complimentary employee meals
Commuter Benefits
Dining Discounts

Job Description

The Loren Hotel is an internationally recognized luxury hotel group situated at the corner of Ladybird Lake and the Austin skyline. Renowned for its best-in-class hospitality, The Loren offers guests an extraordinary experience of understated luxury combined with the vibrant culture of Austin, Texas. Set within the city’s most beloved green space, the hotel boasts modern rooms, exclusive amenities, and impeccable service that perfectly complement its stunning indoor-outdoor environment. This location provides guests with unparalleled views of Lady Bird Lake and the iconic Austin skyline, creating an exclusive and memorable stay for discerning travelers.

The Loren Hotel prides it... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in guest service or hospitality preferred
  • valid driver's license and clean driving record
  • ability to communicate effectively with guests and team members
  • physical ability to handle luggage and perform manual tasks
  • availability to work flexible shifts including weekends and holidays
  • adherence to company policies and safety procedures

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a hotel porter, door attendant, or similar guest service role preferred
  • excellent communication and interpersonal skills
  • valid driver’s license with a clean driving record
  • ability to operate a company vehicle safely
  • strong customer service orientation
  • ability to work flexible hours including weekends and holidays
  • basic knowledge of local Austin area and attractions

Job Duties

  • Greet and escort guests to rooms
  • open doors and assist guests and visitors entering and leaving the property
  • operate the company vehicle to provide safe, reliable, and timely transportation for guests to and from various locations in Austin
  • coordinate with the Guest Services team to efficiently manage transportation requests and schedules
  • inform guests of property amenities, services, hours of operation, and local areas of interest and activities
  • transport guest luggage to and from valet, guest rooms, and designated bell area
  • assist with luggage storage and retrieval
  • communicate parking procedures to guests and visitors
  • assist guests and visitors in and out of vehicles, including assisting with loading and unloading luggage
  • follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to management
  • perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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