Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $32.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Professional development opportunities
Diversity and inclusion initiatives
Job Description
The Ritz-Carlton Residences Boston South Station, located at 700 Atlantic Avenue in Boston, Massachusetts, stands as a prestigious luxury residence and hospitality landmark. As part of the globally recognized Ritz-Carlton brand, renowned for its exceptional service, attention to detail, and world-class guest experiences, this establishment exemplifies excellence in the luxury hospitality industry. Owned and managed under the Marriott International portfolio, the residence not only provides luxurious living accommodations but also upholds the Ritz-Carlton's iconic standards of service that have earned it numerous awards worldwide. The location at Boston South Station positions it at the heart of Boston's vibrant urban environment,... Show More
Job Requirements
- High school diploma or equivalent
- No prior work experience required
- No supervisory experience required
- No licenses or certifications required
- Ability to stand, walk, or sit for prolonged periods
- Ability to lift and move objects up to 10 pounds
- Willingness to comply with company dress code and confidentiality policies
Job Qualifications
- High school diploma or equivalent (GED)
- Strong interpersonal and communication skills
- Ability to follow company policies and procedures
- Experience in customer service preferred but not required
- Ability to handle multiple tasks efficiently
- Proficiency in using computers and point of sale systems
- Ability to work effectively within a team environment
Job Duties
- Provide directions and information to guests about hotel amenities, services, and local points of interest
- Contact appropriate personnel or departments to resolve guest calls, requests, or issues
- Follow up with guests to ensure satisfaction of their requests or problems
- Receive, record, and transmit messages accurately and legibly
- Notify Loss Prevention or Security about any guest theft reports
- Comply with all safety and security policies and report workplace incidents
- Maintain a professional appearance and uphold confidentiality
- Greet all guests according to company standards and anticipate service needs
Job Qualifications
Experience
No experience required
Job Location
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