Porter Back (Houseman)

Job Overview

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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling

Job Description

This position is for a dedicated housekeeping professional within a reputable hotel that emphasizes cleanliness, safety, and exceptional guest service. The establishment is committed to maintaining the highest standards across all public and back-of-the-house areas to ensure an inviting environment for guests and staff alike. As part of a professional housekeeping team, the company takes pride in its commitment to safety regulations, environmental consciousness, and continual training to uphold the facility's prestigious reputation.

The role of a Housekeeping Team Member is pivotal in sustaining the cleanliness, safety, and overall guest satisfaction standards of the hotel. This position involves comprehensive... Show More

Job Requirements

  • Minimum high school diploma or equivalent
  • Previous housekeeping or cleaning experience preferred
  • Ability to follow written and verbal instructions
  • Must be physically able to perform cleaning tasks including lifting heavy objects
  • Must be able to stand and walk for extended periods
  • Basic English communication skills
  • Flexibility to work varied shifts including weekends and holidays
  • Commitment to safety standards and hotel policies
  • Ability to work well within a team environment
  • Must comply with hotel uniform and grooming standards
  • Willingness to attend training and department meetings
  • Ability to use cleaning chemicals safely
  • Must be punctual and reliable.

Job Qualifications

  • Good service skills
  • Ability to work as part of a dynamic team to consistently deliver a quality product
  • Basic English language skills
  • Knowledge of and ability to use Resilient Floor cleaning, polishing, and carpet shampoo equipment
  • Able to work a flexible schedule including weekends and holidays
  • Ability to handle objects, reach with arms and hands, push a cart weighing 100-150 lbs, and lift 50-70 lbs
  • Consistently maintains a positive attitude
  • Applies teamwork skills at all times
  • Applies excellent guest relations skills when interacting with guests
  • Ability to anticipate guest needs demonstrating sensitivity and responsiveness
  • Cleanliness and safety compliance skills
  • Basic knowledge of OSHA regulations and safety policies
  • Ability to learn and operate cleaning equipment once trained
  • Good organizational skills for storage and supply management
  • Attends department meetings and training sessions as scheduled.

Job Duties

  • Reports to work as scheduled in proper uniform in accordance with the hotel's personal appearance standards
  • Follows OSHA regulations and Housekeeping department policies and procedures
  • Applies excellent guest relations skills when interacting with guests
  • Cleans and maintains exterior grounds of building including sweeping floors and sidewalks, doors, frames, signs, and windows
  • Cleans and dusts lobby areas
  • Uses proper chemicals and equipment when cleaning public and back of the house areas
  • Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department
  • Turns lost and found items into Housekeeping Manager in accordance with hotel standards
  • Operates and maintains cleaning equipment including vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners once trained
  • Maintains highest level of cleanliness on surfaces such as carpets, tile, cement, marble, glass, and others
  • Transfers and stocks all supplies from Receiving as directed
  • Ensures Housekeeping storeroom is neat, organized, and secure
  • Assists in cleaning and restocking Room Attendant mobile transports
  • Uses glass washer and cleans accessories
  • Refills spray bottles with cleaning chemicals
  • Wipes down Room Attendant mobile transport equipment
  • Cleans chandeliers, ashtrays, elevator doors and tracks, hallway floors, stairwells, and interior windows
  • Replaces burned out light bulbs according to procedures
  • Moves furniture in rooms as required
  • Removes room service trays and stores them appropriately
  • Assists Attendants by emptying trash and takes trash to compactor
  • Cleans offices, reception desks, back office, and back of the house windows
  • Attends all department meetings as scheduled
  • Fills attendant chemical bottles and checks vacuums used by Room Attendants
  • Completes daily cleaning tasks for assigned public areas in a timely manner
  • Participates in special projects and other duties as assigned
  • Promotes and applies teamwork skills at all times
  • Notifies appropriate individuals promptly of problems or unusual matters
  • Is polite, friendly, and helpful to guests, management, and peers
  • Executes emergency procedures per hotel standards
  • Complies with required safety regulations and procedures
  • Attends hotel meetings and training sessions
  • Maintains excellent condition of equipment and cleans work area
  • Complies with hotel standards, policies, rules, uniform and grooming standards
  • Recycles whenever possible
  • Remains current with hotel information and changes.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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