Porter

Terrell, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $12.50 - $15.75

Work Schedule

Standard Hours

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

career advancement

Job Description

Whataburger of Mesquite, Inc. is a proud member of the nationally recognized Whataburger restaurant chain, known for its commitment to quality, customer service, and its rich Texas heritage. As a fast-casual dining establishment, Whataburger specializes in serving freshly-prepared burgers made from the highest quality ingredients with a focus on delivering a memorable customer experience. The company has built a strong reputation for its distinctive burger recipes, friendly service, and a welcoming atmosphere that customers across generations appreciate. Whataburger's dedication to community involvement and employee development makes it a preferred employer in the fast food industry.

The Porter position at W... Show More

Job Requirements

Must be able to lift up to 50 lbs
Must have the ability to stand during entire shift
Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push
Ability to read (orders on tickets, menu board, receipts, etc.)
Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items
Frequent washing of hands
Availability to work flexible shifts including weekends and holidays

Job Qualifications

High school diploma or equivalent
Previous experience in food service or customer service preferred
Ability to follow instructions and learn quickly
Strong communication and teamwork skills
Commitment to maintaining cleanliness and hygiene standards
Ability to handle physical requirements of the job
Basic math skills for cash handling
Positive attitude and reliable work ethic
Willingness to participate in training and certification processes

Job Duties

Protects and promotes the Whataburger brand at all times
Notifies a member of the management team with sufficient lead time when unable to report to work as scheduled
Checks with management prior to leaving the restaurant at the scheduled time
Recognizes and communicates customer service problems to the manager on duty
Attends all meetings and training sessions as required by management
Submits requests for work schedule changes according to management guidelines
Demonstrates Whataburger's Family Value Proposition, "Pride, Care, and Love"
Continues to learn and improve job skills as directed through performance appraisals
Learns and adheres to the guidelines set by Company policy
Demonstrates respect for all Whataburger Family Members and treats each with dignity
Stands out as a role model for others through daily interactions and leadership example and as a resource for other team members
Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality
Supports food production through the preparation and stocking of various food items as directed by a member of management
Promotes excellence in customer relations to the rest of the team
Performs maintenance tasks as scheduled, or assigned
Actively participates in all current sales promotions/marketing events during work time
Operates all designated food production or customer service stations, as directed
Learns and applies the correct location for all items stored and used, such as food products, paper products, cleaning supplies, etc.
Achieves certification at the specific stations associated with a position
Accurately states all Whataburger menu items, product ingredients, and when these items are available for sale to our customers
Stocks the drink, fry, and dining room stations and grill area to assure continuous service is maintained
Demonstrates knowledge of proper storage procedures upon delivery of all produce items. Practices First-In/First-Out (FIFO)
Efficiently prepares all produce items to maintain proper par levels, using the proper food handling, rotations (FIFO) and storage procedures
Maintains sufficient amounts of prepped produce for the next shift
Efficiently prepares sufficient amounts of the needed products as assigned using the proper handling, rotation, and storage procedures
Follows established recipes for preparing and serving Whataburger's products
Maintains all utensils and food production equipment in good working order by using the correct cleaning, sharpening, and storage procedures at all times. Utilizes proper cutting surfaces
Follows correct procedures for lifting and carrying heavy items
Mops spills or leaks quickly to prevent accidents
Notifies the management person on duty of any leaks or equipment failures such as refrigerators/freezers are not maintaining proper temperatures
Demonstrates knowledge of proper handling and storage of all sanitizing and cleaning chemicals
Cleans the customer service areas by following the proper procedures as directed by the management person on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units
Disposes of all trash properly
Achieves certification in all cleaning and sanitation procedures
Assumes additional responsibilities as assigned
Establishes and maintains effective working relationships, emphasizing restaurant operations functions within the company and its capacity to serve as a productive team member
Supports customer service by stocking stations with an appropriate amount of items to assure continuous service. Understands the order of work relating to taking, preparing, and delivering customer orders
Answers the phone in a courteous, articulate manner, according to Whataburger procedure
Demonstrates fiscal responsibility with all Company assets
Follows company cash handling policies
Must be able to lift up to 50 lbs
Must have the ability to stand during entire shift
Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push
Ability to read (Orders on tickets, Menu Board, receipts, etc.)
Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items
Frequent washing of hands
Effectively serves as a team player in supporting the goals of the organization
Responsible for the completion of well-defined tasks or projects set by management. Demonstrates teamwork by cooperating with others, working a shift and completing share of the workload
Arrives at the restaurant with sufficient time to report for work in a clean, complete uniform as scheduled
Learns, understands, and performs within the specific guidelines for sanitation and cleanliness whenever working
Completion of station certifications and assessments for each position

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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