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Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $11.75 - $14.75
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Training and certification programs
Job Description
Whataburger of Mesquite, Inc. is part of a well-established fast-food restaurant chain known for its commitment to delivering high-quality, made-to-order burgers and exceptional customer service. Founded in Texas in 1950, Whataburger has grown into a beloved institution across the southern United States, recognized for its unique blend of quality ingredients, friendly service, and a welcoming atmosphere. The Mesquite location continues to uphold these standards, emphasizing a positive and efficient customer experience in every interaction.
As a porter at Whataburger of Mesquite, Inc., you will play a crucial role in maintaining the high standards that the brand is known for. ... Show More
As a porter at Whataburger of Mesquite, Inc., you will play a crucial role in maintaining the high standards that the brand is known for. ... Show More
Job Requirements
- Must be able to lift up to 50 lbs
- ability to stand during entire shift
- ability to reach, bend, stoop, lift, shake, stir, pour, carry and push
- ability to read orders and menu boards
- frequent contact with water and cleaning solutions
- frequent hand washing
- must notify management in advance if unable to work scheduled shifts
- adherence to company policies and procedures
- participation in all required training and certification programs
- must attend meetings as scheduled
- maintain clean and complete uniform
- punctuality and reliability
Job Qualifications
- High school diploma or equivalent
- experience in a fast food or restaurant environment preferred but not required
- ability to learn and complete certification programs
- strong communication skills
- ability to work effectively in a team environment
- knowledge of food safety and sanitation procedures
- ability to follow company policies and guidelines
- basic math skills
- reliable and punctual
- able to handle physical demands of the job
- customer service orientation
- proactive attitude
- attention to detail
- ability to operate food production and customer service stations
Job Duties
- Protects and promotes the Whataburger brand at all times
- notifies a member of the management team with sufficient lead time when unable to report to work as scheduled
- checks with management prior to leaving the restaurant at the scheduled time
- recognizes and communicates customer service problems to the manager on duty
- attends all meetings and training sessions as required by management
- submits requests for work schedule changes according to management guidelines
- demonstrates Whataburger's family value proposition of pride, care, and love
- continues to learn and improve job skills as directed through performance appraisals
- learns and adheres to company policy guidelines
- demonstrates respect for all team members and treats each with dignity
- stands out as a role model and resource for other team members
- ensures all products are prepared to quality standards, made as ordered, and delivered on time
- supports food production through preparation and stocking of food items
- promotes excellence in customer relations
- performs maintenance tasks as scheduled or assigned
- participates in sales promotions and marketing events
- operates designated food production or service stations
- learns and applies correct storage locations for items
- achieves certification at specific stations
- accurately states menu items and ingredients
- stocks drink, fry, dining room, and grill stations to assure continuous service
- demonstrates knowledge of proper storage and preparation of produce
- maintains sufficient prepped produce for next shift
- follows established recipes for preparation and serving
- maintains food production equipment and utensils
- follows proper lifting and safety procedures
- promptly cleans spills to prevent accidents
- notifies management of equipment failures
- demonstrates knowledge of handling and storage of cleaning chemicals
- cleans customer service areas and disposes of trash properly
- achieves certification in sanitation procedures
- assumes additional responsibilities as assigned
- establishes and maintains effective working relationships within restaurant operations
- supports customer service by stocking stations
- understands order of work related to customer orders
- answers the phone courteously
- demonstrates fiscal responsibility with company assets
- follows cash handling policies
- lifts up to 50 lbs.
- stands during entire shift
- performs physical tasks such as reaching, bending, and carrying
- reads orders and menu information accurately
- maintains frequent contact with water and food products
- frequently washes hands for sanitation
- supports teamwork and completes assigned tasks
- arrives on time in clean uniform
- performs sanitation and cleanliness tasks according to guidelines
- completes station certifications and assessments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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