Portola Hotel & Spa logo

Portola Hotel & Spa

Porter

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.89
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development

Job Description

The Bell Attendant - Porter position is offered by a reputable hospitality establishment focused on providing exceptional lodging and guest services. Typically situated within a hotel environment, this role is integral to creating a positive first and last impression for guests by ensuring their comfort and satisfaction throughout their stay. The hiring establishment prides itself on delivering high-quality service and fostering a welcoming atmosphere where guests feel valued and well-taken care of. Hospitality is at the core of the business, and this role plays a critical part in maintaining those standards by assisting guests with their luggage, providing information about... Show More

Job Requirements

  • High school diploma or equivalent
  • Valid California Driver's License subject to DMV checks
  • Ability to grasp, lift, and carry luggage and packages up to 75 pounds
  • Ability to operate a manual transmission vehicle
  • Must be able to work a flexible schedule including nights, weekends, and holidays
  • Strong communication skills
  • Ability to maintain confidentiality
  • Ability to multitask and learn quickly
  • Ability to perform physical tasks including bending, stooping, kneeling, walking, running during shifts

Job Qualifications

  • High school diploma or equivalent
  • Minimum of one year hospitality experience
  • Previous customer service experience
  • Ability to communicate effectively both verbally and in writing
  • Strong interpersonal skills and a customer-first mindset
  • Ability to maintain confidentiality
  • Ability to follow emergency procedures
  • Valid California Driver's License
  • Experience in cash handling is a plus

Job Duties

  • Greet arriving and departing guests warmly and sincerely
  • Open vehicle and hotel doors for guests
  • Issue parking passes and monitor hotel parking areas for security
  • Escort guests and transport luggage efficiently using claim tickets and luggage tags
  • Maintain cleanliness and organization of guest service areas including lobby, parking, and luggage storage
  • Deliver messages and items such as valet, laundry, and ironing boards to guest rooms
  • Respond to guest inquiries regarding hotel events and local attractions

Restaurants and hotels use OysterLink to hire.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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