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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
competitive pay
Skills development program
Career advancement opportunities
Employee Discounts
flexible scheduling
Supportive team environment
training and certification
Job Description
Whataburger of Mesquite, Inc. is a proud extension of the iconic Whataburger brand, renowned for its commitment to quality, customer satisfaction, and a family-oriented work environment. As part of a well-established fast-food restaurant chain that has been serving freshly prepared, high-quality food since 1950, Whataburger of Mesquite combines the values of tradition and innovation to create a welcoming atmosphere for both customers and employees. The company is dedicated to providing a comfortable, clean, and friendly dining experience, focusing not only on the quality of its products but also on excellent customer service. This establishment values its employees as family members... Show More
Job Requirements
- Ability to lift up to 50 lbs
- Ability to stand for the entire shift
- Ability to reach, bend, stoop, lift, stir, pour, carry, and push
- Ability to read orders, menu boards, and receipts
- Frequent contact with water, cleaning solutions, and food products
- Frequent hand washing
- Availability to attend mandatory training sessions and meetings
- Willingness to adhere to company policies and procedures
- Ability to work flexible hours including weekends and holidays
- Must notify management in advance if unable to report to work
- Completion of station certifications and assessments
- Physical stamina to perform cleaning and maintenance tasks
Job Qualifications
- High school diploma or equivalent preferred
- Prior experience in food service or customer service roles is an advantage but not required
- Ability to communicate effectively with team members and customers
- Willingness to learn and participate in skills development and training programs
- Basic knowledge of food safety and sanitation practices
- Strong attention to detail and ability to follow instructions
- Ability to work in a fast-paced environment and handle multiple tasks
- Demonstrated reliability and punctuality
- Ability to work collaboratively in a team setting
- Positive attitude and commitment to providing excellent customer service
Job Duties
- Protects and promotes the Whataburger brand at all times
- Notifies management with sufficient lead time when unable to report to work
- Checks with management before leaving the restaurant at scheduled time
- Recognizes and communicates customer service problems to the manager
- Attends all required meetings and training sessions
- Demonstrates Whataburger's family value proposition of pride, care, and love
- Learns and adheres to company policies and guidelines
- Ensures all products are prepared according to quality standards and delivered within service time standards
- Supports food production through preparation and stocking as directed
- Performs maintenance tasks as scheduled or assigned
- Participates in sales promotions and marketing events
- Operates designated food production or customer service stations
- Maintains proper storage and handling of food and supplies using FIFO procedures
- Cleans customer service and dining areas including restrooms and exterior landscaping
- Disposes of trash properly
- Answers phone in a courteous manner according to company procedure
- Demonstrates fiscal responsibility and follows cash handling policies
- Lifts up to 50 lbs and maintains the ability to stand for entire shift
- Demonstrates teamwork and supports organizational goals
- Achieves certification in station tasks and sanitation procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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