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Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
wellness initiatives

Job Description

Graton Resort & Casino is a well-established entertainment destination known for offering exceptional guest experiences through a blend of gaming, dining, and hospitality services in a dynamic and vibrant environment. Located in Rohnert Park, California, this resort caters to a diverse clientele seeking relaxation, entertainment, and quality service. The resort is highly committed to maintaining high standards of guest satisfaction by delivering outstanding service and creating a welcoming atmosphere that reflects its core values. Graton Resort & Casino prides itself on innovation, quality, and fostering a team environment where every employee contributes to redefining hospitality standards. As a poolside team... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or hospitality
  • ability to work outdoors in a dynamic environment
  • strong communication skills
  • ability to handle cash transactions accurately
  • knowledge of health and safety standards
  • availability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced and outdoor environment
  • excellent cash handling skills
  • knowledge of food and beverage service standards
  • ability to maintain a positive and welcoming attitude

Job Duties

  • Provide excellent customer service to guests at the poolside area
  • take food and drink orders and deliver items promptly
  • maintain cleanliness and organization of the poolside and designated areas
  • manage cash handling and payment processing accurately
  • offer menu recommendations and information about special promotions
  • observe and anticipate guest needs regularly
  • update reservation logs and report guest opportunities to management

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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