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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
flexible schedule
Job Description
The hiring establishment is a distinguished hotel that prides itself on delivering exceptional service and creating memorable experiences for its guests. Known for its luxurious ambiance and comprehensive amenities, the hotel serves a diverse clientele, including leisure travelers, business professionals, and event attendees. With an emphasis on hospitality excellence, the establishment offers a variety of food and beverage options to complement the relaxing and enjoyable atmosphere around the pool area. The hotel’s commitment to superior guest service is reflected in its well-trained staff, attention to detail, and dedication to maintaining a safe and welcoming environment.
The Pool Server ... Show More
The Pool Server ... Show More
Job Requirements
- Minimum of one year of experience as a server
- food handling certificate
- TIPS training certificate
- must meet the minimum state age for serving alcohol
- ability to work in a fast-paced environment
- excellent communication skills
- strong customer service orientation
Job Qualifications
- High school diploma or equivalent
- some college preferred
- minimum of one year of experience as a server
- experience in food and beverage service in a club, restaurant, or hotel setting preferred
- strong interpersonal and communication skills
- knowledge of food and beverage service standards, including responsible alcohol service
- attention to detail and ability to multitask in a fast-paced environment
- reliability, punctuality, and a positive, guest-focused attitude
- ability to work collaboratively with other team members
Job Duties
- Maintain complete knowledge of beverage lists, menu items, preparation methods, portion sizes, presentation, and promotions
- serve alcoholic and non-alcoholic beverages responsibly in compliance with state liquor regulations, including verifying guest age and preventing service to intoxicated individuals
- take food and beverage orders, input them accurately into the POS system, and ensure orders are verified by the kitchen
- serve all food courses and drinks in accordance with departmental standards, including garnishes and presentation
- assist in providing pool amenities, maintain knowledge of pool capacity, hours of operation, seating/station numbers, and dress code
- handle guest complaints professionally using instant pacification procedures to ensure satisfaction
- remove soiled items, clean, and reset tables/pool areas promptly
- process guest payments and adhere to cash handling and credit policies
- complete all closing reports, collect tips, and report to the supervisor
- be familiar with hotel services, features, and local attractions to accurately respond to guest inquiries
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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