Rio Hotel and Casino

Pool Receptionist

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.75
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Diversity and inclusion initiatives
Professional development opportunities
Employee Discounts

Job Description

Rio Las Vegas is a premier resort and entertainment destination known for its vibrant atmosphere, top-notch amenities, and exceptional guest services. Located in the heart of Las Vegas, Rio Las Vegas offers a wide range of recreational activities, luxurious accommodations, and various dining and entertainment options. The resort prides itself on delivering a memorable experience to every guest through personalized attention and a welcoming environment. As part of this commitment, Rio Las Vegas invests in a dedicated team of professionals who strive to enhance every aspect of the guest journey, from arrival to departure. The resort boasts beautiful pool facilities... Show More

Job Requirements

  • Ability to work nights and weekends and holidays as business demands
  • Excellent public relations skills
  • Excellent interpersonal skills, both in person and over the phone when dealing with management, team members, and guests
  • Able to count money and conduct sales of merchandise, and basic computer knowledge to handle cabana reservations
  • At least 16 years of age
  • Must be able to qualify for licenses and permits required by federal, state and local regulations
  • Must be able to work under time constraints and within established deadlines
  • Must regularly lift and move up 30 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces

Job Qualifications

  • Excellent public relations skills
  • Excellent interpersonal skills, both in person and over the phone
  • Basic computer knowledge to handle cabana reservations
  • Able to count money and conduct sales of merchandise
  • At least 16 years of age
  • Experience as a pool guest receptionist or lifeguard preferred
  • Experience in a similar resort setting preferred
  • Must be able to qualify for licenses and permits required by federal, state and local regulations

Job Duties

  • Greet and assist guests upon entering the pool area, answering inquiries and telephone calls
  • Take and manage cabana reservations, ensuring a seamless experience for guests
  • Operate the point-of-sale (POS) system to process payments for cabana reservations
  • Manage and respond to email inquiries, ensuring prompt and professional communication
  • Demonstrate regular and punctual attendance as an integral function of the job
  • Proactively welcome and thank guests, identifying and taking ownership of service opportunities
  • Handle cash transactions, cabana reservations, and guest interactions in a reliable and professional manner
  • Maintain cleanliness, stock levels, and tidiness of pool and recreation areas consistently
  • Regularly check equipment and tools to ensure proper handling and adherence to safety guidelines
  • Fulfill any other related duties as assigned

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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