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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Team-oriented work environment
Job Description
The Woodlands Country Club, located on the Palmer Course in The Woodlands, TX, is a premium and exclusive golfing destination known for its immaculate grounds, exceptional facilities, and a strong commitment to providing an unparalleled member experience. As part of the broader Arcis Golf network, which manages upscale golf clubs nationwide, The Woodlands Country Club emphasizes excellence, hospitality, and community engagement. Arcis Golf is renowned for fostering a culture where team members thrive by anticipating the needs of members and guests, creating meaningful connections, and elevating every guest's experience. The organization values inclusivity and respects each individual’s unique contributions, promoting... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a hospitality or customer service role preferred
- ability to communicate clearly and warmly with guests
- excellent organizational skills
- ability to work standing for extended periods
- ability to multitask and manage time effectively
- willingness to follow club policies and standards
- reliable and punctual
- availability to work flexible hours including evenings and weekends
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality or food and beverage service preferred
- strong interpersonal and communication skills
- ability to manage reservations and seating efficiently
- knowledge of customer service etiquette
- team-focused mentality
- ability to maintain professional appearance and demeanor
- attention to detail
- ability to handle guest concerns and provide solutions
- familiarity with restaurant or club service standards
- willingness to participate in ongoing training and development
Job Duties
- Welcome and warmly greet guests on arrival
- take reservations and manage the efficient and timely seating of guests
- acknowledge members and guests and meet or exceed their expectations
- check station charts and monitor scheduled personnel
- be aware of reservations, banquets, daily specials, and functions
- greet and seat members and guests to tables with present servers
- assure proper attention is given to each table and assist in food and beverage service as needed
- check with other dining areas to assure service standards are met
- provide estimated waiting times maintaining a professional attitude
- seat guests based on preferences and balance customer flow
- inspect menus and highchairs for cleanliness
- check reservations against database for member special requests
- thank guests as they leave and invite them to return
- relay guest comments to the manager on duty
- attend pre-service training sessions
- adhere to Club’s uniform and grooming policy
- perform other duties as assigned by manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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