Pool Deck & Beach Guest Service Host/Hostess-Full Time, $29.10/Hour
Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
healthcare
Tuition payment
Free lunch
Free parking
free theme park admission
Job Description
Aulani, A Disney Resort and Spa is a world-renowned vacation destination located in Hawaii, combining the magic of Disney with the natural beauty and rich culture of the Hawaiian Islands. This resort offers guests an immersive experience with stunning architecture, captivating storytelling, luxurious accommodations, and a wide variety of recreational and entertainment options tailored for families and travelers seeking a memorable getaway. At Aulani, the spirit of Aloha is infused throughout the resort, creating an inviting and warm atmosphere that reflects the traditions and heritage of Hawaii. The resort is known for its exceptional guest service, ensuring that every visitor... Show More
Job Requirements
- Strong verbal communication skills able to positively engage with guests, team members and management
- enthusiastic about interacting with, assisting, and receptive to all guests
- proactive in anticipating guest needs
- must be able to complete repetitive tasks while maintaining quality
- responsible and mature
- energetic and comfortable giving and taking feedback
- must know how to swim
- prolonged standing for two to three hours at a time and heavy lifting may be required
- you must be at least 18 years of age to be considered for this role
Job Qualifications
- Strong verbal communication skills able to positively engage with guests, team members and management
- enthusiastic about interacting with, assisting, and receptive to all guests
- proactive in anticipating guest needs
- must be able to complete repetitive tasks while maintaining quality
- responsible and mature
- energetic and comfortable giving and taking feedback
- must know how to swim
- previous experience in a hotel/resort environment preferred
- previous cabana or pool service experience preferred
- knowledgeable about resort and surrounding areas preferred
- knowledge of Hawaiian/Japanese language preferred
- previous experience in hospitality or tourism related role on the Hawaiian Islands preferred
- full availability for any shift, seven days per week, including nights, weekends, and holidays preferred
Job Duties
- Ensure the safety of guests, may be a first responder to emergency situations
- welcoming cabana guests and providing a sense of arrival
- maintain overall upkeep of all cabanas
- assist with clearing pool deck of used towels, lifejackets, and trash
- politely ensure adherence to rules and safety guidelines in the recreation locations
- greet guests with positive, friendly and helpful attitude
- proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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