Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $19.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible schedule
Job Description
San Manuel is one of the largest private employers in the Inland Empire, renowned for its dedication to employee growth, well-being, and a commitment to excellence in service. Located in Southern California, San Manuel operates a premier resort and casino environment that offers world-class amenities and entertainment experiences. The establishment prides itself on creating an inclusive and dynamic work environment that fosters career development, teamwork, and a commitment to honoring the San Manuel Tribal values and mission. With a focus on delivering exceptional guest experiences, San Manuel blends hospitality, leisure, and entertainment to create an outstanding destination for visitors and... Show More
Job Requirements
- High school diploma or GED
- Minimum one year of customer service experience
- Ability to work outdoors in seasonal heat, cold, and inclement weather
- Ability to communicate effectively verbally and in writing
- Must handle multiple tasks and guests simultaneously
- Intermediate Microsoft Outlook, Word and Excel skills
- Must provide sincere and friendly customer service
- Must exercise discretion with confidential information
- Ability to multitask in fast-paced environment
- Experience working under pressure while meeting deadlines
- Comfortable in spa and casino settings
- Able to sit and stand for long hours
- Ability to maintain positive and professional attitude
- Must work flexible schedule including weekends and holidays
- CPR/AED certification or ability to obtain
- May be required to obtain and maintain a gaming license
Job Qualifications
- High school diploma or GED
- Minimum one year of customer service experience
- Previous spa, resort, or pool environment experience preferred
- Ability to communicate effectively both verbally and in writing
- Intermediate proficiency in Microsoft Outlook, Word, and Excel
- Outstanding communication and interpersonal skills
- Ability to provide genuine and sincere service in a friendly and professional manner
- Demonstrated discretion with confidential information
- Ability to actively listen and tailor service to guest requests
- Ability to multitask in fast-paced, high demand environments
- Experience working under pressure to meet deadlines and goals
- Comfortable working in spa and casino environments
- Ability to maintain positive and professional demeanor under challenging situations
- Ability to work flexible schedules including weekends and holidays
Job Duties
- Welcomes guests including VIP members at pool check in and ensures comfort
- Coordinates and books cabanas and day bed rentals
- Performs and records retail transactions accurately using Point-of-Sale system
- Maintains cash drawer and balances it at end of shift
- Communicates effectively with team, shared departments, and guests to meet needs
- Maintains safe, sanitary, and clean pool areas visible to guests
- Assists facilities team with setup and teardown of pool deck equipment
- Models and upholds enterprise and department policies and procedures
- Supports operations including product-receiving, fulfillment, and training requirements
- Performs other duties as assigned to support department operations
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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