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Pool Concierge - Marriott Virginia Beach Oceanfront
Job Overview
Employment Type
Temporary
Compensation
Hourly
Range $14.75 - $19.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Hospitality training
flexible schedule
team environment
Employee Discounts
Opportunities for advancement
Guest interaction experience
Fast Paced work environment
Job Description
The Pool Concierge role is a vital position within a resort environment, focused on maintaining the cleanliness, safety, and overall guest experience at the pool area. The hiring establishment is a hospitality resort which prides itself on delivering excellent guest services in a welcoming, friendly atmosphere. This role is crucial in ensuring that all guests enjoy a seamless and pleasant time by the pool, reflecting the resort's commitment to high standards in guest care and operational excellence.
As a Pool Concierge, the incumbent will be responsible for a variety of tasks that center around guest satisfaction and ... Show More
As a Pool Concierge, the incumbent will be responsible for a variety of tasks that center around guest satisfaction and ... Show More
Job Requirements
- Must be at least 17 years old
- High school diploma or equivalent
- Previous customer service skills preferred
- Must speak fluent English
- Strong communication skills to interact with people
- Must be hospitable
- Must possess good listening and problem solving skills
- Must be able to prioritize and multitask in a fast paced environment
- Must be able to complete all position specific tests according to department standards
- Must be able to remain calm and professional in a stressful situation
Job Qualifications
- Must be at least 17 years old
- High school diploma or equivalent
- Previous customer service skills preferred
- Must speak fluent English
- Strong communication skills to interact with people
- Must be hospitable
- Must possess good listening and problem solving skills
- Must be able to prioritize and multitask in a fast paced environment
- Must be able to complete all position specific tests according to department standards
- Must be able to remain calm and professional in a stressful situation
Job Duties
- Ensure all patrons have correct identification
- Ensure no glass or food is taken into the pool area
- Greet and seat guests and issue menus in a friendly courteous manner
- Ensure each guest has on proper attire as defined in the standards
- Answer all questions and explain policies
- Be familiar with the building facilities and their location and hours to provide excellent guest service
- Continually communicate with servers, pool attendants, managers and hotel employees in all items related to the pool
- Assist in maintaining all safety and security policies and procedures
- Ensure department is operating in compliance with all Fire and Safety regulations
- Ensure the department operates within the current ABC Laws (Skybar)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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