Pool Concierge - Marriott Virginia Beach Oceanfront

Hampton, VA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Job Description

The Pool Concierge position is a vital role within a luxury resort setting, dedicated to ensuring that the pool area is maintained to the highest standards of cleanliness, safety, and guest service. This role is integral to creating a welcoming and enjoyable atmosphere for guests, enhancing their overall experience at the resort. The Pool Concierge is responsible for keeping the pool area fully functional and guest-friendly by managing towel services, ensuring cleanliness, arranging furniture according to resort standards, and overseeing poolside safety policies. They play an essential part in the day-to-day operations by assisting guests with chaise lounge reservations, handling... Show More

Job Requirements

Must be at least 17 years old
High school diploma or equivalent
Previous customer service skills preferred
Must speak fluent English
Strong communication skills
Must be hospitable
Good listening and problem solving skills
Ability to prioritize and multitask
Ability to remain calm and professional in a stressful situation

Job Qualifications

Must be at least 17 years old
High school diploma or equivalent
Previous customer service skills preferred
Must speak fluent English
Strong communication skills to interact with people
Must be hospitable
Must possess good listening and problem solving skills
Must be able to prioritize and multitask in a fast paced environment
Must be able to complete all position specific tests according to department standards
Must be able to remain calm and professional in a stressful situation

Job Duties

Ensure all patrons have correct identification
Ensure no glass or food is taken into the pool area
Greet and seat guests and issue menus in a friendly courteous manner
Ensure each guest has on proper attire as defined in the standards
Answer all questions and explain policies
Be familiar with the building facilities and their location and hours to provide excellent guest service
Continually communicate with servers, pool attendants, managers and hotel employees in all items related to the pool
Assist in maintaining all safety and security policies and procedures
Ensure department is operating in compliance with all Fire & Safety regulations
Ensure the department operates within the current ABC Laws (Skybar)

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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