Pool Concierge - Marriott Virginia Beach Oceanfront

Virginia Beach, VA, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Internship

Consulting

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Flexible Schedule

Job Description

The Pool Concierge position is a vital role within a luxury resort setting, responsible for maintaining and overseeing the pool area to ensure it remains a fully functional, clean, safe, and guest-friendly environment at all times. This role is essential for providing guests with a premium and seamless experience by managing various duties that ensure the pool area upholds the highest standards of quality and safety. The position involves not only maintaining physical cleanliness and order but also offering personalized service by assisting guests with reservations and inquiries, circulating amenities, and ensuring all pool rules and guidelines are clearly communicated... Show More

Job Requirements

Must be at least 17 years old
High school diploma or equivalent
Previous customer service experience preferred
Must speak fluent English
Strong communication skills
Hospitable personality
Good listening and problem solving skills
Ability to prioritize and multitask
Ability to complete position specific tests
Ability to remain calm and professional in stressful situations

Job Qualifications

Must be at least 17 years old
High school diploma or equivalent
Previous customer service skills preferred
Must speak fluent English
Strong communication skills to interact with people
Must be hospitable
Must possess good listening and problem solving skills
Must be able to prioritize and multitask in a fast paced environment
Must be able to complete all position specific tests according to department standards
Must be able to remain calm and professional in a stressful situation

Job Duties

Ensure all patrons have correct identification
Ensure no glass or food is taken into the pool area
Greet and seat guests and issue menus in a friendly courteous manner
Ensure each guest has on proper attire as defined in the standards
Answer all questions and explain policies
Be familiar with the building facilities and their location and hours to provide excellent guest service
Continually communicate with servers, pool attendants, managers and hotel employees in all items related to the pool
Assist in maintaining all safety and security policies and procedures
Ensure department is operating in compliance with all Fire & Safety regulations
Ensure the department operates within the current ABC Laws (Skybar)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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