Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $15.60
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
DailyPay
Medical insurance
Mental Health Resources
Paid Time Off
Discounted travel
Parental leave
debt-free education
401k plan
Employee Stock Purchase Program
Career growth and development
recognition programs
Job Description
Hilton Cabana Miami Beach Resort is a prestigious hotel located on the beautiful Miami Beach, offering 231 newly renovated guest rooms with stunning views of the Atlantic Ocean. The resort provides guests with direct access to the beach, making it a sought-after destination for both leisure and business travelers seeking a luxurious and relaxing environment. The property emphasizes exceptional service, comfort, and amenities to ensure memorable stays for its guests. Hilton, a globally recognized leader in the hospitality industry, has built a reputation for delivering outstanding guest experiences through a commitment to quality, innovation, and inclusivity. Hilton's presence in Miami... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years of customer service experience
- prior experience as a pool attendant preferred
- ability to perform physical tasks and work outdoors
- flexibility to work various shifts including weekends and holidays
- good communication skills
- ability to handle guest inquiries and resolve issues
- ability to maintain safety and cleanliness of work area
Job Qualifications
- At least 2 years of experience in customer service
- prior pool attendant experience is a plus
- ability to work outdoors for the entire shift
- flexibility to work required shifts including weekdays, weekends, and holidays
- strong communication and interpersonal skills
- ability to provide friendly and efficient guest service
- ability to maintain cleanliness and safety standards
Job Duties
- Greet and escort guests to their cabanas and attend to their cabana-related needs including getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment
- ensuring guest satisfaction throughout the cabana service and preparing and delivering special amenities and services
- prepare and maintain the cleanliness and safety of the cabanas including ensuring fully-stocked cabana amenities, cleaning ashtrays, furniture, tables and decks, conducting periodic deep cleaning
- monitor use of the cabanas and equipment and address and/or report potential hazards
- respond to guest inquiries and service issues in a timely, friendly and efficient manner
- perform additional duties, as requested
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: