Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Benefits

Medical
Dental
vacation
401k

Job Description

This job opportunity is offered by a luxury resort, well-known for delivering exceptional guest experiences with premium amenities and impeccable service standards. The resort features a variety of attractions including a spa pool, resort pool, cabanas, lounge areas, and exclusive locker rooms that contribute to an inviting and relaxing atmosphere for guests. It operates with a strong focus on guest satisfaction, maintaining pristine cleanliness, and providing a luxurious environment where visitors can unwind comfortably. The resort prides itself on its commitment to hospitality excellence and creating memorable stays that encourage guests to return.

The role available is for a f... Show More

Job Requirements

  • Must be engaging, outgoing and personable
  • Must be able to communicate clearly in English with guests, vendors and employees to their understanding
  • Availability to work weekdays, weekends, morning, evening and holiday shifts

Job Qualifications

  • Must be engaging, outgoing and personable
  • Must be able to communicate clearly in English with guests, vendors and employees to their understanding
  • Availability to work weekdays, weekends, morning, evening and holiday shifts
  • Ability to behave professionally at all times
  • Strong attention to details and organization
  • Ability to maintain confidentiality of all members, resort guests, and other associates
  • Ability to maintain concentration and think clearly
  • Ability to always remain calm, centered and focused at all times

Job Duties

  • Set up and maintenance of pool area to include
  • placement and straightening of umbrellas, chairs, towels, cabanas, water stations, and stocking restrooms and locker rooms
  • Greets and offers assistance in seating guests upon arrival
  • Assists with service to pool guests including but not limited to offering sun block, wiping sunglasses, answering menu questions, and delivering daily amenities to guests at designated times or as requested by guest
  • Approaches guests and graciously offers assistance and confirms guests comfort and satisfaction throughout pool visit
  • Discreetly confirms member or guest names
  • Escalates discrepancies to management for any necessary follow up with unauthorized pool guests
  • Responsible for contacting other staff and departments including but not limited to Housekeeping for cleaning or linen pick-up from main pool, Spa attendants to pick up linen and towels from Spa pool, Room Service for food & beverage orders and item pick-up and Bell/Valet as needed for guest transportation requests
  • Follows established protocol for replacing wet towels and chair covers for guest throughout visit and also replaces all wet towels upon guest departure
  • Responsible for adherence to all safety procedures as described in the basic training sessions
  • Adherence to all guest and employee injury and incident reporting policies per the property Safety
  • Performs other duties as requested, developed or assigned

Job Qualifications

Experience

No experience required

Job Location

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