Job Overview
Benefits
Health Insurance
Paid Time Off
meal discounts
Retirement Plan
Employee Discounts
Training and Development
Uniform allowance
Job Description
Grand Beach Hotel is a renowned hospitality establishment known for delivering exceptional guest experiences in a luxurious beachside environment. As a prominent hotel, it offers a range of high-quality services including accommodation, dining, event hosting, and recreational facilities. The hotel prides itself on its commitment to excellence, maintaining high standards in customer service, comfort, and ambiance. Guests at Grand Beach Hotel can enjoy stunning ocean views, gourmet dining options, and a variety of leisure activities, ensuring every stay is memorable and relaxing.
The Pool & Beach area at Grand Beach Hotel is a central feature designed to enhance the gue... Show More
The Pool & Beach area at Grand Beach Hotel is a central feature designed to enhance the gue... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in food and beverage service preferred
- proficiency in English
- knowledge of food safety and sanitation standards
- ability to work flexible hours including weekends and holidays
- good communication skills
- ability to stand for long periods
- must be 18 years or older
- ability to handle cash accurately
- physical stamina to perform duties
- ability to follow instructions
- customer-focused attitude
- basic math skills
- familiarity with POS systems
- knowledge of state liquor regulations
- problem-solving skills.
Job Qualifications
- High school diploma or equivalent
- prior experience in food and beverage service preferred
- proficiency in English
- strong customer service and communication skills
- ability to use point of sale (P.O.S.) systems
- knowledge of food safety and sanitation standards
- ability to handle cash transactions accurately
- ability to work in a fast-paced environment
- teamwork and interpersonal skills
- familiarity with beverage preparation and presentation
- knowledge of state liquor laws
- problem-solving skills and guest complaint resolution
- physical stamina to perform duties including standing and carrying trays
- attention to detail and cleanliness
- basic math skills for payment processing.
Job Duties
- Maintain complete knowledge of and comply with all Grand Beach Hotel departmental policies/service procedures/standards
- maintain complete knowledge of correct maintenance and use of equipment
- resolve guest complaints, ensuring guest satisfaction
- monitor and maintain cleanliness, sanitation and organization of assigned work areas
- be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
- maintain complete knowledge of lounge/seat/station numbers, room capacity, hours of operation and proper table set-up of the Pool & Beach
- know all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the Pool & Beach menu
- understand the characteristics and description of every wine/champagne by the glass and major wines on the wine list
- maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards, taste, appearance, texture, serving temperature, garnish and method of presentation
- be proficient with P.O.S. and manual systems
- maintain complete knowledge of and strictly abide by state liquor regulations
- complete opening side duties as assigned including stock and supplies check, napkin folding, requisition and transport of supplies, table setting, and preparation of condiments and beverages
- ensure sufficient supply of silverware, glassware and chinaware
- check cleanliness and condition of assigned stations and rectify deficiencies
- set-up side stations with supplies and equipment
- organize stations ensuring readiness prior to guest arrival
- review reserved tables and special arrangements
- keep track of daily specials and items unavailable during shift
- take guest food and beverage orders using suggestive selling techniques
- record and input orders into system ensuring kitchen verification
- document orders manually if system is down
- retrieve and serve beverages from the bar
- open and serve wine/champagne bottles
- make all varieties of coffee
- serve all food courses and non-alcoholic beverages
- guide activities of the assigned bus person for optimum service
- clear courses and remove soiled wares
- present guest checks and process payments while adhering to payment and cash handling policies
- thank guests and invite them to return
- clean and reset tables immediately after guest departure
- complete closing side duties including breakdown and storage of reusable goods, cleaning equipment, restocking, removing dirty linens, stocking condiments, and completing closing reports for management.
OysterLink helps restaurants, hotels, and hospitality businesses hire.
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in: