Accor

Pool & Beach General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
wellness programs

Job Description

Delano Miami Beach, set to reopen in 2025, is a reimagined luxury lifestyle hotel that masterfully blends historic charm with contemporary sophistication. This iconic beachfront property is renowned for its signature walk-in pool and its breathtaking ocean views, amplified by the addition of a new pool on an elevated amenity deck. With 170 rooms and distinctive food and beverage venues, Delano Miami Beach is poised to become a flagship location for the prestigious Delano brand, reaffirming its status as a trailblazer in luxury hospitality. This highly anticipated reopening is a significant undertaking by Ennismore in partnership with Cain International, who... Show More

Job Requirements

  • Bachelor's degree in hospitality management or related field preferred
  • minimum 5 years of experience in a managerial role within luxury hospitality pool or beach operations
  • ability to work flexible hours including weekends and holidays
  • excellent problem-solving skills
  • physical ability to handle pool and beach environment duties
  • proficiency in relevant management software
  • valid certification in pool safety or lifeguarding is a plus

Job Qualifications

  • Proven experience in managing high-end pool and beach operations
  • strong leadership and team management skills
  • excellent guest service and interpersonal skills
  • ability to collaborate effectively with cross-functional teams
  • experience with budget management and revenue optimization
  • knowledge of safety regulations and compliance
  • strong communication and organizational skills
  • passion for luxury hospitality industry

Job Duties

  • Curate and oversee all aspects of the pool and beach guest journey ensuring Forbes Five-Star level standards
  • anticipate guests needs with discretion and grace fostering an atmosphere of effortlessness
  • ensure guest safety and compliance with pool and beach rules and address any hazards or incidents promptly
  • partner with culinary beverage and events teams to deliver seamless poolside dining activations and special experiences
  • oversee daily operations of all pool and beach areas including cabanas daybeds towel service and guest reservations
  • manage inventory and revenue controls optimizing profitability while maintaining an elevated guest experience
  • liaise closely with engineering security and housekeeping to uphold physical presentation and safety of the space

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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