CoralTree Hospitality

Pool Ambassador

Job Overview

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Employment Type

Temporary
Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
employee discount
Flexible Schedule
team environment
Holiday pay
Training opportunities

Job Description

Sunriver Resort is a premier destination renowned for its stunning natural beauty, exceptional amenities, and dedicated service. Nestled in the heart of Oregon, the resort offers an array of recreational activities, dining experiences, and hospitality services that cater to vacationers, families, and business travelers alike. Featuring top-tier accommodations, golf courses, and aquatic facilities, Sunriver Resort provides a memorable experience for every guest. The resort’s commitment to excellence, community values, and sustainability make it a sought-after location for visitors looking to enjoy the outdoors and luxury combined.

This seasonal opportunity is for the Ambassador role at the Cove Aquatic Ce... Show More

Job Requirements

  • High school education preferred
  • prior food and beverage experience preferred
  • at least six months customer service experience preferred
  • must have or be able to obtain prior to start date a valid OLCC card
  • Food Handlers Card
  • ability to work a flexible schedule that may include evenings, weekends and holidays
  • must have the ability to deal effectively and interact well with the guests and associates
  • must be able to work in a variety of weather conditions (rain, wind, snow, sun, heat)
  • must be able to frequently lift and carry up to 25 lbs at shoulder height

Job Qualifications

  • High school education preferred
  • prior food and beverage experience preferred
  • at least six months customer service experience preferred
  • must have or be able to obtain prior to start date a valid OLCC card
  • must have or be able to obtain prior to start date a Food Handlers Card
  • ability to work a flexible schedule that may include evenings, weekends and holidays
  • must have the ability to deal effectively and interact well with the guests and associates
  • must be able to work in a variety of weather conditions (rain, wind, snow, sun, heat)
  • must be able to frequently lift and carry up to 25 lbs at shoulder height

Job Duties

  • Plans and coordinates flow of guests at the Cove
  • greets incoming guests
  • have a daily In-House list as well as VIP list
  • cleans and resets lounge chairs and dining area as needed - opens/closes umbrellas daily
  • ensures guests are comfortable and welcome if required to wait
  • responds to guests’ questions in a professional manner
  • maximizes the seating of the Cove
  • attends mandatory monthly department meetings
  • assists servers, bussers and bartenders with refilling beverages and/or clearing lounge chairs
  • delivers food to guests using assigned seating chart
  • rotates through the slide attendant position daily, working with the lifeguard to ensure guests use the water slide safely and one at a time
  • completes all assigned side-work, obtaining MOD or Supervisor signature when complete
  • informs server, bar staff or manager of any potential guest issues
  • familiarizes him/herself with menu & make recommendations on menu as needed
  • remove soiled towels as guests are complete with them
  • prep Cabanas for each guest, cleaning up afterwards
  • assists servers with monitoring lounge chairs for customer satisfaction, quality and additional service
  • maintains water service station, garbage removal and food service condiments
  • offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
  • maintains an up to date working knowledge of all resort amenities as well as any special events
  • interacts with resort staff in a professional manner, assisting other departments with necessary information
  • addresses any guest issue promptly and with concern
  • offers guests assistance with resort directions, activity suggestions, etc.
  • provides assistance to pool staff as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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