Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $31.59
Work Schedule
Flexible
Benefits
Complimentary stays
50% off dining
Service excellence training
Social events
free meals on duty
Retail Discounts
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Job Description
The Beverly Hills Hotel, an iconic establishment nestled in the heart of Beverly Hills, California, stands as a symbol of luxury, elegance, and impeccable service. Part of the renowned Dorchester Collection, this prestigious hotel has been serving guests with outstanding hospitality and world-class amenities for decades. Known for its rich history and timeless glamour, the hotel attracts a diverse clientele ranging from celebrities to discerning travelers seeking an unparalleled experience. As a leader in the luxury hotel industry, The Beverly Hills Hotel emphasizes a culture of excellence, inclusivity, and professional development, ensuring every guest encounter is memorable and every team... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service preferred
- Comfortable communicating in English
- Ability to stand and walk frequently during the work shift
- Ability to exert up to 20 pounds occasionally and manipulate objects
- Availability for long hours during peak seasons
- Reliable and punctual
Job Qualifications
- High school diploma or equivalent
- Prior experience in hospitality or customer service preferred
- Excellent communication skills in English
- Strong attention to detail
- Ability to work in a team-oriented environment
- Flexibility to work long hours during peak periods
- Passion for delivering exceptional guest service
Job Duties
- Get to know guests and build relationships to ensure the best experience
- Share guest special requests and knowledge with relevant teams
- Greet, escort and seat guests as necessary
- Take reservations and conduct confirmation calls
- Manage the online table reservation system
- Report and help correct imperfections in the hotel environment
- Communicate with other departments and answer phone calls according to hotel standards
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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