Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $36.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Life insurance
Job Description
DDC in Glendale, AZ is a prominent establishment within the casino and gaming industry, specializing in providing top-notch gaming experiences to its guests. As a recognized entity in the entertainment sector, DDC offers a dynamic and engaging environment that combines premier casino gaming technology with excellent guest services. The company is committed to fostering a culture of integrity, professionalism, and continuous improvement, ensuring that both employees and guests enjoy an exceptional experience. DDC's full-time positions provide competitive pay based on experience, with a focus on maintaining a skilled and motivated workforce.
The current opening for a Poker Shift Man... Show More
The current opening for a Poker Shift Man... Show More
Job Requirements
- High school diploma or GED
- five years of direct floor experience at poker supervisor level or higher
- ability to pass a basic math exam
- must be at least 18 years old
- no felony, theft or stealing convictions
- successful completion of pre-employment drug and alcohol screen
- background investigation
- obtain and maintain gaming license
- knowledge of Title 31
- excellent communication skills
- ability to multi-task
- ability to investigate and analyze information
- ability to work irregular shifts
- physical ability to stand and walk for extended periods
- ability to occasionally lift 25 pounds
- knowledge of poker rules and casino operations
Job Qualifications
- High school diploma or GED
- preferred bachelor's degree in Business Administration
- five years of full-time poker supervisory experience or equivalent
- knowledge of poker operations
- ability to pass math exam
- knowledge of Title 31 requirements
- understanding of public relations and customer service
- problem-solving skills
- knowledge of security and surveillance
- knowledge of casino floor operations
- ability to communicate effectively in English
- ability to interpret instructions
- investigative and analytical skills
- ability to foster cooperative work environment
- ability to work as a team member
- skill in customer service and human relations
- skill in organizing resources and priorities
- proficiency in computer software
Job Duties
- Practice outstanding guest service
- promote teamwork and create a fun, friendly atmosphere
- develop and maintain policies for poker training
- ensure compliance with casino and departmental policies
- promote skill enhancement
- adhere to Tohono O'odham Gaming Enterprise policies
- enforce department, casino, and regulatory procedures
- manage daily poker operations including labor costs and game mix
- greet guests and maintain inviting atmosphere
- review poker schedules
- coach dealers and supervisors
- ensure dealer and supervisor efficiency
- identify and develop guest play
- detect and address advantage play
- coordinate with surveillance against cheating and fraud
- estimate shift win/loss
- maintain supplies
- perform subordinate duties as needed
- safeguard casino assets
- take disciplinary actions as necessary
- review hold percentage
- perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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