Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.50
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
401k
Local discounts
Paid Time Off
Career development opportunities
training programs
Job Description
The Broadmoor is a world-renowned luxury resort known for its exceptional service, breathtaking surroundings, and rich history as the longest running Forbes Five-Star and AAA Five Diamond resort in the world. Nestled in Colorado Springs, The Broadmoor offers its guests an incomparable hospitality experience marked by meticulous attention to detail, a warm and welcoming environment, and numerous amenities designed to provide comfort and relaxation. The property includes multiple award-winning restaurants, elegant guest rooms, extensive meeting spaces, and a variety of recreational activities. It's not just a place to work but a place where employees are valued as part of a... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One to three years related experience and/or training
- Prior housekeeping supervisory experience preferred
- Prior hospitality experience preferred
- Valid driver’s license required
- Must be 18 years or older to drive Broadmoor vehicle
- Ability to occasionally lift up to 50 lbs
- Ability to work in indoor and outdoor environments
- Strong interpersonal communication skills
- Enthusiastic and friendly team member
Job Qualifications
- High school diploma or general education degree (GED)
- One to three years related experience and/or training
- Prior housekeeping supervisory experience preferred
- Prior hospitality experience preferred
- Strong interpersonal communication skills
- Valid driver’s license
- Ability to work effectively as part of a team
- Enthusiastic, friendly, and energetic attitude
Job Duties
- Directly and indirectly supervises up to 60 employees within scope of responsibility
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
- Assists with the hiring, training, and re-training of employees within scope of responsibility
- Actively participates in the timely administration of the 90-day and annual employee performance process
- Provides inspirational leadership by rewarding and recognizing employees for their exceptional performance
- Takes part in the employee progressive disciplinary process including coaching, counseling, and disciplinary actions
- Ensures Forbes and AAA standards are properly executed through frequent performance audits
- Monitors cleanliness and maintenance of guest accommodations, public spaces, and employee areas
- Responsible for key policy procedures, equipment maintenance, and protecting company property
- Gains complete understanding of the Hotel’s safety and security guidelines and participates in fire and safety drills
- Attends supervisory meetings and leadership training classes
- Assists in preparation and conducting of employee pre-shift meetings
- Provides detailed information about guest requests and group expectations ensuring accurate execution
- Assists in linen and supply inventories
- Assists with planning and implementation of new or revised policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: