Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.25 - $17.25
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
travel benefits
Job Description
The Laura Hotel is a distinguished hospitality establishment located in Downtown Houston, deeply inspired by the historic steamboat of the same name which symbolized bold progress and exploration. This hotel is committed to advancing the vibrant future of Houston by focusing on culinary excellence, inspiring creativity, and offering a wide range of opportunities for both business and leisure travelers. As part of the HEI Hotels and Resorts family, The Laura Hotel proudly offers an inclusive and passionate work environment dedicated to creating memorable experiences for all guests. HEI Loves culture underpins the workplace ethos, dedicating itself to providing associates with... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in food and beverage service preferred
- ability to communicate clearly and effectively
- capability to work flexible schedules including weekends and holidays
- physical ability to lift and carry 30 lbs
- must comply with all health and safety regulations
- willingness to work as part of a team
- availability to work regular shifts
Job Qualifications
- Maintain a professional appearance and manner at all times
- be willing to pitch-in and help co-workers with their job duties and be a team player
- have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
- knowledge of the appropriate table settings, service ware and menu items
- ability to remember, recite and promote the variety of menu items
- ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation
- ability to operate beverage and toast equipment with or without reasonable accommodation
- ability to establish and maintain effective working relationships with associates, customers, and patrons
- ability to operate a keyboard and learn Point of Sale procedures
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences
Job Duties
- Check station before, during and after shift for proper set-up and cleanliness
- greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
- record the details of the order from the guests, repeating the order to the guest to check for accuracy
- input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
- when complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments
- abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
- replenish beverages as necessary and check with guests for overall satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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