Crescent Hotels & Resorts LLC logo

PM Operations Supervisor

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible scheduling

Job Description

Aloft Hotels is a vibrant and modern hotel brand under the Marriott International umbrella, known for its energetic and innovative approach to hospitality. With a focus on delivering a fresh and engaging experience for guests, Aloft combines stylish design with a lively atmosphere, catering to travelers who seek contemporary accommodations with exceptional service. As part of a global hospitality leader, Aloft properties uphold Marriott's high standards of quality, cleanliness, and guest satisfaction, making each stay memorable and seamless. The brand emphasizes a team-oriented environment where creativity, inclusivity, and commitment to excellence are paramount, providing employees with opportunities for growth, development,... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in a supervisory or leadership role within hospitality
  • excellent communication skills
  • ability to work flexible hours including weekends and holidays
  • strong organizational and multitasking capabilities
  • guest service oriented
  • proactive and hands-on approach

Job Qualifications

  • experience in hotel operations or related field
  • demonstrated leadership and supervisory skills
  • strong communication and interpersonal abilities
  • ability to manage multiple tasks and priorities effectively
  • problem-solving and conflict resolution skills
  • knowledge of hospitality industry standards and brand compliance
  • proficiency in using operational and scheduling software

Job Duties

  • support staff scheduling
  • coach talent and onboard new team members
  • maintain a positive and engaging work environment
  • monitor guest feedback and resolve service issues promptly
  • partner with department leaders to ensure compliance with safety and brand standards
  • assist with inventory control and shift oversight
  • maintain smooth daily operations

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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