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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
overtime pay
Paid training
Employee Discounts
Health Insurance
Paid Time Off
Retirement Plan
Job Description
Dave's Hot Chicken is a celebrated fast-casual restaurant chain known for its signature dish: hot chicken prepared with a unique blend of spices ranging from mild to extremely spicy, including their famous "The Reaper" level. Founded by four friends in East Hollywood, California, Dave's Hot Chicken started as a humble late-night parking lot stand and quickly gained national attention for its deliciously juicy and tender chicken. Today, the brand has expanded with multiple locations across the United States and Canada, gaining a large cult following and rave reviews for its craveable, flavorful food. The company prides itself on a vibrant... Show More
Job Requirements
- Must be at least 18 years old and fluent in English
- Flexibility to work nights, weekends, holidays, and closing shifts
- Ability to work in a fast-paced environment
- Commitment to guest satisfaction
- Effective communication skills with team and management
- Excellent organizational and planning capabilities
- Must have reliable transportation, a valid driver's license, and proof of insurance
- Must have a reliable method of communication like a telephone
Job Qualifications
- Certified in all stations as a shift leader following the DHC training program
- Positive attitude while conducting duties
- Commitment to guest satisfaction with a guest-focused mindset
- Effective communicator with co-workers and management
- Excellent organization and planning skills
- Strong time management, delegation, and problem-solving abilities
- Experience working in a fast-paced restaurant environment is preferred
Job Duties
- Follow the steps outlined in the DHC training program to learn and train new skills, duties, and responsibilities
- Abide by and enforce the rules and direction given by the restaurant management team and refrain from insubordination
- Communicate to immediate supervisor when additional training guidance and practice is needed
- Conduct operations walks and quality assurance checks consistently to correct areas of opportunity
- Organize shift schedules for team members and monitor attendance, tardiness, and time off
- Assign duties based on team member roles and skills
- Greet guests, record orders, and serve food and beverages with a positive attitude
- Ensure team members prepare menu items following cooking instructions, safety procedures, and sanitation
- Use kitchen machinery and equipment such as fryers, warmers, and ice cream dispensers
- Delegate and oversee restaurant cleanliness tasks daily including clearing tables, sweeping, mopping, and sanitizing
- Handle guest concerns professionally and calmly according to restaurant policy
- Maintain a neat appearance in uniform following DHC uniform policy
- Provide supervision, feedback, and performance communication to maintain productivity and morale
- Train new and current team members
- Balance cash drawers and prepare deposits as assigned
- Assist the assistant general manager and general manager as directed
- Plan, organize, and implement daily operational routines alongside shift leaders
- Complete required administrative duties and paperwork
- Supervise opening and closing activities
- Foster an environment of trust for honest communication
- Serve as a role model in business and personnel practices
- Follow company guidelines for food, cash, and cost control
- Communicate effectively to resolve interpersonal issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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