Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $30.00
Work Schedule
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Beatrix is a well-established neighborhood coffeehouse, restaurant, and meeting place with several locations throughout Chicago neighborhoods including River North, Streeterville, Fulton Market, Loop, and Oak Brook. Known for its welcoming atmosphere, Beatrix serves a variety of meals throughout the day, featuring weekday breakfast, lunch, dinner, and weekend brunch menus that highlight comfort food with a healthful twist. Popular menu items include Light & Fluffy Lemon Pancakes, Green Chili & Chicken Enchiladas, and the Prime Burger. The establishment also boasts iconic coffee bar and bakery counters offering signature cookies, in-house pastries, fresh-squeezed juices, and specialty coffee beverages sourced from Beatrix Coffee... Show More
Job Requirements
- Able to stand and walk for entire shifts
- Ability to lift up to 50 pounds
- Available to work various hours, days, and shifts including weekends
- Effective communication skills
- Capability to safely operate coffee-making equipment and other tools
- Must be able to work in a confined, crowded space
- Comply with company policies and training requirements
- Must be a team player
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in coffee preparation or customer service is a plus
- Strong communication skills in both written and verbal form
- Ability to multitask effectively in a fast-paced environment
- Knowledge of POS systems and cash handling procedures
- Ability to maintain a positive and friendly attitude under pressure
- Willingness to learn and adapt to new processes and menu items
- Commitment to providing exceptional guest experiences
- Ability to follow safety and sanitation standards
Job Duties
- Prepare and serve coffee, espresso and other beverages to guests
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment, including knives, coffee makers, grinders and a cappuccino/espresso machine
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Prepare ingredients needed for coffee drink recipes
- Sell and accurately account for gift cards
- Responsible for the security and reconciliation of the cash drawer
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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